Texas Attorney General

Designs, implements, and evaluates leadership development programs to enhance employee skills and capabilities.
Leads talent assessment initiatives to identify high-potential employees and develop comprehensive career growth plans.
Develops and delivers training programs aligned with organizational goals, addressing specific skill gaps.
Collaborates with section, department, and divisional leaders to analyze performance data and develop strategies for continuous improvement.
Acts as a mentor and coach for employees, providing guidance and support to help them become leaders in their current positions and prepare a leadership mindset at the onset of the employee's interest.

Essential Skills Trainer at the Leadership Academy

MTX Group

Technical Writer

Oracle

Deliver educational materials in person and virtually for federal projects, providing additional training support to participants as needed and promptly addressing questions and concerns
Collect feedback from training participants and share it with project leadership and content owners to improve materials and delivery methods
Provide one-on-one end-user support at federal client sites to perform high-level solution tasks
Identify and surface process, workflow, and technical concerns to appropriate project team members or content owners
Facilitate bi-directional feedback between the project team and end users to improve the efficiency of communication and issue resolution
Present observations and feedback to appropriate stakeholders on system adoption and utilization
Partner with federal clients to drive behavior change in order to increase adoption, efficiency, and satisfaction.

Federal Training Specialist

The American International College

Appointed to the position of Interim Director (6 direct reports)
Collaborated with departments to address progress improvement plans and recommend, develop, and deliver appropriate learning solutions
Designed curriculum and administered professional development programs; worked cross-functionally in curriculum design and course creation for the college
Trained peers on Learning Management Systems (LMS)use resulting in appointment to assistant LMS administrator role.
Facilitated eLearning, face-to-face, and hybrid courses to an audience with limited technological skills
Oversaw the implementation and ongoing management of organizational innovation initiatives.

Interim Director-Learning Administration

Military Technical College

international students seeking to attend the university
Designed and executed effective learning plans for multiple enterprise departments while supporting operations in learning management systems
Implemented the approved lesson plans and daily classroom schedule following the dedicated curriculum and programming
Produced world-class curriculum, lesson plans, instructional videos, slideshows, and documents for instructors and participants

EFL Instructor

Community College of Qatar

Expert educator-leader with experience in supervision for 6-10 direct reports with overall responsibility for 5000+ students.
Enacted continuous improvement on processes, policies, and behavior in higher education affecting more than 500 people year-over-year.
Met learning objectives and outcomes per the assigned curriculum in a fast-paced environment
Spearheaded multiple academic and administrative committees; served on accreditation committee and assisted as needed
Used ADDIE to deliver instruction for multiple ESL/EFL courses with a focus on various adult learning theories in a client/customer facing the institution

Departmental Administrator-Senior Lecturer

Southern Illinois University, Carbondale

Facilitated beginning, intermediate, and advanced learning and development initiatives for underrepresented diverse populations
Designed and executed effective learning plans for multiple enterprise departments while supporting operations in learning management systems.
Implemented the approved lesson plans and daily classroom schedule following the Southern Illinois University curriculum and programming
Produced world-class curriculum, lesson plans, instructional videos, slideshows, and documents for multiple instructors and participants over the course of 2 years resulting in the matriculation of over 200 people year-over year.

Adjunct Instructor

LaNelle L. McNamara PC

Researched, Drafted, and filed documentation to all levels of the Judiciary
Managed day-to-day operations (budgeting, strategic planning, etc.)
Built and maintained positive working cross-functional relationships 
Provided confidential and empathetic customer service

Law Office Manager

US Army

19 K 10X4 M1A2 Abrahms Tank Driver

Staffing Coordinator, Proposal Manager, Technical Writer, and International Educator

I am leveraging 16 years of proven experience leading and managing cross-functional teams spanning 5 organizations on 3 continents specializing in program analysis, change management, project design, adult learning, and aligning organizational and functional capabilities to fulfill goals and initiatives in fast-paced, dynamic, and collaborative team environments.

Interests:

#ProjectManager #employeeexperience  #MilitaryVeteran #manager #operations #diversity #techwriting #agile#proposalmanagement

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