khalil Ahmad E-commerce Executive's Linkedin Analytics

As an E-commerce Executive with over 5 years of experience in Pakistan and Saudi Arabia, I specialize in Noon and Amazon FBA and PPC management, ensuring seamless daily operations and addressing any concerns. My role involves closely working with departments such as IT, Commercials, and Marketing to facilitate tasks like product listing on marketplaces, promotion listings, IT support, and marketing communications. Core Responsibilities: • Participate in weekly, monthly, and quarterly business reviews to analyze and act on key performance indicators (KPIs) including sales, product range, on-time dispatch, and out-of-stock (OOS) situations. • Collaborate with partners to deliver training to store staff. • Assist in the new store launch process. • Handle day-to-day operational escalations from stores via WhatsApp groups and emails. • Monitor assortment performance to identify potential OOS and communicate timely updates to stores. • Ensure customer complaints are addressed and resolved promptly. • Manage stock availability in the dark store. • Oversee receiving, warehousing, distribution, and maintenance operations. • Set up the layout and ensure efficient space utilization. • Maintain standards of health and safety, hygiene, and security. • Manage stock control and reconcile with data storage systems. Technical Competencies: • Awareness of retail operations. • Knowledge of aggregator platforms. • Understanding of KPI calculations. • Basic understanding of P&L. • Proficiency in Microsoft tools such as MS Excel.