South Carolina Department of Motor Vehicles

Examine, accept, prepare and enter all documents required in issuing drivers licenses, beginner permits and identification cards for all classes including original, duplicate, transfers, temporary and replacement vehicle registrations, license plates, handicap placards, golf cart permits and/or titles.
Process motor vehicle registration requests, research suspension inquiries and modify registration credentials as needed.
Administer knowledge tests to drivers requesting to operate Class A, B, C, D, E, F, G, M and Commercial Driver Licenses (CDL).
Manage and maintain transaction payments via cash, credit card, check or money order.
Maintain records of products and documentation that are issued and destroyed per SCDMV policy.
Responsible for collecting all required fees and donations for the Gift of Life Trust fund and reconciling individual daily reports and refund request documents. 
Operate camera systems to issue credentials, fax machines, SCDMV software and equipment necessary to assist customers.

Administrative Specialist II / Temporary Titling & Licensing Specialist

Robert Half

•	Working on various large projects that assist internal and external customers.
•	Explained how to apply and receive unemployment, COBRA, and other insurance benefits
•	Assist people with understanding available benefits and their programs.
•	Utilizing strong analytical skills to drive best practices. 
•	Use Salesforce CRM and Avaya and other software programs to document all cases

Customer Care Professional

#ONO (Open to New Opportunities)

Freelance

Magic Moments Early Learning Center

During my tenure as an Executive Assistant, I oversaw comprehensive employee recruitment and hiring processes including organizing training, maintaining educational certificates, and ensuring streamlined operations. My strong leadership skills afforded me the ability to manage day to day and routine operations including updating sensitive documents, ensuring proper curriculum, and cementing payroll and accounting functions as needed. I also provided world-class customer and client service in a professional and courteous manner to keep communications fluid and relevant. My strong leadership skills assisted senior leadership with realigning the existing daycares at three separate locations, including timekeeping software management, email correspondence, and the creation of spreadsheets for tracking all commercial properties. Ensured all employee benefits were aligned and that the benefit plans were ACA compliant as needed in collaboration with benefits managers. Implemented full compliance audits and HR handbooks for employees, including benefits packages, and 401k plans for employees.

Executive Assistant

Kohl's

During my tenure as a Human Resources Seasonal Specialist, I managed Human Resources activities for 1,200+ seasonal employees including recruiting, hiring, and orientation classes for 50-75 attendees on a daily basis. I also successfully secured and verified I-9 data to streamlined operations. My strong relationship building allowed me to collaborate with Human Resources peers and senior management to support full-time staff as needed. I also utilized industry-specific software with regard to hiring and onboarding, comprehensive policies and procedures, and I-9 documentation as needed. My solid leadership ability afforded me the ability to create and implement follow-up and renewal of multiple high-profile documentation including expiration dates.

Human Resources Generalist

Calvert Mechanical Solutions

As a Human Resources Coordinator and Accounting Assistant, I ensured comprehensive updates of employee handbooks and applications including a full HR compliance audit for 100+ employee records. My strong records management ability drove documentation and updating of all accounting and HR files as needed.  I also oversaw the monthly full cycle of bookkeeping with regard to $6M+ in sales and services including daily bank deposits, online credit card payments, and account payable / receivables. •	Completed a comprehensive audit finding $4K+ in invoice overcharges. Successfully rebuilt and implemented the employee handbook purging files, setting up document management, and 1095 reporting concerning EEOC compliance.

Human Resources/Accounts Receivable

Pipco Heating and Air Conditioning

As an Administrative and Accounting Assistant, I built and maintained new databases for maintenance contract clients to better streamline billing and inventory processes. I also drove auditing processes for credit card and bank statements to better streamline operations and ensure proper tracking of renewal dates, including comprehensive monitoring of warranty work with a focus on retention of contract renewals. My due diligence and strong work ethic realized an increase in efficiencies by 35-40% through the creation of a comprehensive database moving from manual to automated data entry.

Administrative Assistant

Convergent Technologies Design Group, Inc.

As an Executive Assistant and Business Development Professional, I oversaw comprehensive operations of the front office including handling troubleshooting of client calls, process implementation, and customer service as needed. I also drove updates to the company website and print media including creating an in-house Adobe InDesign suite. I utilized strong analytical skills to drive contract negotiations and best practices and collaborated with senior leadership to ensure a strong understanding of bid submittals.

Kelly Services, Robert Half International

Available for on-call and short-term accounting and administrative assignments. Answered phones and other customer services duties. Full cycle bookkeeping using QuickBooks. Verified bank and credit card statements. Human Resources staffing. Various companies include: Amazon (onboarding specialist), Statewide Contracting (Office Manager), The Children’s Guild (Receptionist), Precision Pipeline (Test Proctor), Tryko Partners (Property Manager)

PHH Arval

Answered daily customer requests (15+) in the order queue, via email and phone. Maintained current insurance card database for over 1K fleet customers. Worked with all state DMV’s to address all customer unit suspensions. Audited automobile ticket records to recover over $10K in refunds from MVA.

Title Administrator

Office Manager/ HRBP/ Bookkeeper

Does your SMB need an HR or Administrative overhaul? I can transform your Administrative or HR business landscape with a touch of finesse. 
From orchestrating high-stakes projects to optimizing business and compliance processes, I navigate the dance of Administrative Generalist with flair. 
My opinions are my own and are unrelated to my employment. I am not an official representative for any company.

Taplio

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Kimberly Siegert, MBA

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Kimberly Siegert, MBA

Want to drive more opportunities from LinkedIn?

Kimberly Siegert, MBA's Linkedin Analytics