Kimberly West's Linkedin Analytics

My personal motto is "Be the Change". I believe that each person can make a difference and connection with others can ignite change for the better. As a servant leader I prioritize learning, development, and care in everything that I do. Equipping and empowering others to do their best each day is my not-so-secret sauce to effectively building capacity and heightening profitability in companies large and small. This approach is embedded in store practices, work culture, and expectations and consistently yields measurable success. I am a people-oriented and results-driven retail leader with 30+ years’ experience in sales, customer success, and developing high-performance teams. Highly effective in developing comprehensive strategies that consistently exceed sales forecasts, align associates, and elevate customer success – exceeding sales goals by 10%+ in 2019 and 2020. Consistently raises the bar for retail execution and customer engagement. AWARDS • Diamond Store Award for top 5% sales in region – 2018, 2019, 2020 • Top 5 Store Regional Sales Volume – 2019 and 2020 • All Star Regional and Global Store Team Leader – 2012 KEY ACHIEVEMENTS • Developed and spearheaded plans to drive growth; increased weekly store sales from $756k to $1.35 million. • Managed 6 store remodels including full store, bar, and restaurant additions. • Implemented effective systems and protocols (i.e., new associate training, merchandising techniques, setting performance goals) to improve overall store effectiveness. • Cultivates a positive, high-performing culture backed by trust and shared accountability to inspire, motivate, and up-skill staff. My specializations include: • Budget and revenue • Sales and retail execution • Profitability • Customer satisfaction • Marketing and merchandising • Organization • Inventory • Compliance • Project management • Customer acquisition and retention