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Courageous Operations Executive - Eloquent leader uniquely proficient at aligning people, tools, and resources for optimal results. Innovative problem solver tenaciously committed to delivering superlative results, and passionate about leading healthcare initiatives with consumer-centric outcomes that address access, equity, quality, and cost concerns. Adept at achieving optimal outcomes by using an authentic and collaborative management style, with a reputation for demonstrating and encouraging accountability and transparency. Deeply knowledgeable about the following sectors: Medicaid Managed Care, Healthcare Software-As-A-Service, and Telecommunications. Areas of Experience and Excellence include: • Strategy & Budget Planning • Change Agent • Data Driven • Good Judgment • Hiring/Developing/Leading Teams • Operational Efficiency • Organizational Development • Workforce Capacity Planning • Diversity, Equity & Inclusion Focused • Employee/Labor Relations • Forming Strategic Alliances • Managing Vendor Relationships • Measuring Customer Satisfaction • Resolving Customer Escalations • Contract Negotiation
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