onXmaps, Inc.

As the Senior Product Director of Product Design, I lead, coach, and support a talented team of product designers and researchers. 

We utilize a customer-first approach to build the best off-pavement experiences for outdoor adventurers. We work within x-functional teams across the organization to iterate on three incredible products; onX Hunt, onX Offroad, and onX Backcountry.

Senior Director, Product Design

Leading a platform product design team, a CX strategy team, and supporting a product design practice. My team's shared mission is to move the customer to the center of how we discover and deliver customer experience.

Design Director, Platforms & CX Strategy

Demonstrating customer discovery and outcome focus within teams. Built an omnichannel design strategy, established service design, and crafted a first draft experience framework for defining differentiated experience standards.

Principal UX, REI Experiences

USAA

Leading customer discovery within innovation, my team was responsible for research and design efforts associated with two growth business teams. These growth business teams aspired to create new and disruptive businesses for USAA Bank to benefit identified customer needs. Accountabilities included product vision, experience strategy, product design, and executive communications.

Director, Innovation - USAA Labs

Driving and influence the exploration of net-new digital business opportunities and partnerships for USAA bank by bringing together product strategy, customer experience insights, and technology. Responsible for developing and utilizing a disruptive innovation framework to build and test business models.

Strategic Innovation Director (Lead) - USAA Bank Innovation

Kim Wiessner Makes Art

Kim Wiessner Makes Art: a vibrant collection of handcrafted original watercolor work and printed home goods.

Company Owner

HSBC

Leading global UX initiatives to create, grow and govern global UX systems and best practices which significantly improved digital experiences globally (US, UAE, France, India, Australia, Hong Kong) within a range of business groups; Consumer, Insurance, SMB, Private Bank and Global Banking & Markets.

Global Creative Director, Digital Experience

Shaping insights into robust customer-centered designs through qualitative research and design iterations, many of my projects were omnichannel, including desktop, mobile, kiosk, and ATM. Most were global projects designed with customers outside of the US in mind.

Lead UX Designer

Pacific Northwest National Laboratory - PNNL

Created a significant increase in project value by focusing many US Govt. projects on human-centered design principles; my primary focus was to work with project owners to budget and plan for UX within their current and upcoming work cycles.

User Experience Design Research Scientist

QualitySmith, Inc

(Startup) Under the direct leadership of the CEO, I thrived in this fast-paced, agile, startup environment. I had a range of responsibilities that included UX design, funnel optimization, print and branding development, and SEO. I led experience strategy for 89Glass.com, RoofSmith.com, and QualitySmith.com

User Experience Designer

Walla Walla University

Developed net-new curriculum, led critiques, and helped students learn Adobe Illustrator through a series of design assignments.

Adjunct Faculty of Design

University of Idaho

While completing my design degree at University of Idaho, an opportunity came available to join the U of I web team, full-time. With technical experience in hand, I applied for this position and received an offer. My senior year of college was spent spit between my new 9-5 position working with a professional University of Idaho Web Services team and completing a full load of design classes which included a major thesis project.

UI Designer

Passionate about the outdoors and building design and research teams that craft intuitive user experiences. 

More than 15 years of experience in human-centered design, research, and product development, focused on delivering engaging customer experiences.

Specialties: Product Design, Human-Centered Design, Generative and evaluative research, Working Effectively in Cross-Functional Teams, Service Blueprinting, UX VP/Director, Customer Journey Management, Global Brand Standards Creation and governance, Scaling and Growing Design Teams, Effective Hiring, Design Organization Strategy and Structure, Platform UX, Customer UX, Employee UX, Orchestrating experiences, Innovation, Organizational Influence, Facilitation, Presentation, Storytelling, Design Ops.

Taplio

Kimberly Wiessner's Linkedin Analytics

Kimberly Wiessner

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Kimberly Wiessner's Linkedin Analytics

Kimberly Wiessner

Want to drive more opportunities from LinkedIn?

Kimberly Wiessner's Linkedin Analytics