Harness Projects

Design Mentor

i-PRO

• Lead UX / UI Designs, Research, and evangelism for USA, Japan, Vietnam teams
• Develop global Design System to standardize UI components and UX workflows for USA, Japan, and Vietnam product suites
• Present demos of new features for USA, Japan, and Vietnam team stakeholders
• Initiate UX Research plan for end users in USA and Australia and report findings to internal stakeholders
• Collaborate cross-functionally with Sales Engineers, Developers, and Product to test, develop, and release iterative solutions
• Update legacy UI/UX (workflows, colors, navigation, components, icons, typography)

Senior Product Designer (UX/UI)

SIGNET JEWELERS LIMITED

Visual Designer Contractor

Higg Co

• Worked closely with Product Directors to ideate and strategize current and new features on Higg Index platform
    • Closely collaborated with Client Success, Developers, and Product to develop and release iterative UX solutions
    • Initiated UX research with global clients to understand goals and pain points for Higg Index and Higg Analytics 
    • Presented walk-throughs and facilitated collaboration in Figma app for design proposals; provided developer specs
    • Improved/standardized Higg Index navigation, components UI, purchase path flow, and data visualizations

Senior Product Designer

Self-employed

• UX Consultant for Modo Labs, an enterprise-scale mobile communication and engagement platform builder
• Providing UX Product expertise for creating data visualization for multiple client mobile apps
• Collaborating closely with design, product, and engineering to produce effective data visualizations within correct size parameters, UX/UI paradigms, and other style guides
• Creating specs documentation for web developers, product managers, and other internal stakeholders

UX Mobile Product Designer (Consultant)

Zaius

• Design Lead for the Zaius app's CDP (Customer Data Platform) responsible for improving UX of data-heavy content through improved workflows, UX copywriting, and UI components
• Conducted UX Research through remote usability testing both externally with clients and customers, and internally with Client Success Managers and Customer Support teams
• Worked closely with Product Director to build and improve CDP feature of the app in order to provide unique value to clients through a "stitched customer profile" model
• Translated business requirements from Product team to wireframes and mockups in Sketch
• Converted Sketch files to clickable prototypes in Invision App with annotations for developer handoff 
• Collaborated with Data Science engineer, Full Stack Developers and Front-end Engineers to ensure accurate build on staging environment
• Held daily standup meetings to clarify issues developers may be facing with the Invision prototypes and to ensure all team members were on target within the sprint

UX Product Designer

Liaison International

• Improve user experience of Centralized Application Service (CAS) through ideation, prototyping, and research
• Produce detailed reports of UX findings gathered from surveys and in-person testing
• Create surveys using SurveyMonkey to gather user feedback on product features
• Collaborate with UX team and Product Managers to gather requirements and design wireframes and prototypes
• Provide design specs for Web Developers and QA Engineers to ensure accurate product build

UX Designer/Researcher

First Quarter Finance

Jinny consulted for FQF to redesign their website, logo, and marketing material. She initiated a user-centric approach to the redesign process with UX testing and research to guide major design decisions including UI and content.

UX/UI Designer (Consultant)

Lexington Christian Academy

• Creative Director responsible for web/print and marketing services at independent school in greater Boston area
• Developed a strong and consistent brand image across all channels via streamlining of style sheet and tagline creation
• Support stakeholders and gauge needs to assess business objectives from UX/UI standpoint
• Drive UX research and website improvements (crazyegg, GAnalytics, Surveymonkey, UX testing and focus groups)
• Establish UX-driven approach to design and overall marketing strategies
• Increase online traffic by 20% by implementing digital ad campaigns
• Redesigned entire website within 9 months (prototyping, high-fidelity mockups, HTML/CSS)
• Designed new marketing packets, brochures, and catalogs for Admissions, Arts, and Advancement departments
• Manage creative/marketing budget
• Lead Creative Direction for video and photo shoots
• Initiated process improvements via weekly check-ins, creative briefs/work orders
• Manage sub-contractors, train colleagues
• Built database of vendors (photographers, media planners, local publications, and print shops)

Creative Director/Marketing Director

Geekmeteor

Jinny was the Head of Design at GeekMeteor, a startup based in Portugal, and leads the Visual and UX Design process. Her specialties include: UX Design & Research, UI Design, Web Design, Graphic Design, and HTML/CSS. Her passion is to deliver data-driven designs to delight both users and stakeholders.

EXPERIENCE
• Established UX research and design as critical part of web development process for startup with remote team
• Drove a data-driven+user-centered approach to web applications via Analytics and current industry trend knowledge
• Initiate kickoff with stakeholders to gather business goals, set expectations, and offer industry guidance
• Mentor web developers in best practices for design+development collaboration
• Designed websites both small and large for international clientele, increasing initial revenue for startup
• Direct and mentor junior designer

SKILLS
• UX Design
• Adobe Creative Suite
• Balsamiq Mockups
• HTML/CSS
• Wireframes, sketching

Head of Design

Jinny is an experienced Product Designer and UX Researcher with 15+ years of design experience. Her knowledge of UX, UI, and Front-end development gives her a unique, holistic approach to design leadership. She has a passion for delivering data-driven, user-centric SaaS and Enterprise solutions.

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