The Batten Group - Executive Search & Consulting

Quickly and efficiently learned the organizational database along with team and organization goals and wrote a Standard Data Entry guide. The entry guide serves to teach current, and future users how-to and how-to-best enter data so that data is displayed consistently and coherently for improved processing and reporting. The Batten Data Entry Guide is routinely updated with continued database management. 


Managing data maintenance projects isolated from data reporting and exports. Project tasks include, deduplication, re-organization, updating existing records, data pruning, problem solving database conundrums, tracking data-work updates, creating organizational tags according to organizational research needs, and cultivating a relationship with database support team.

Database Manager

AKC Canine Health Foundation, Inc.

Quickly learned AKC’s data entry process and helped the organization meet the deadline for its end-of-year gift entry into Raiser’s Edge/Financial Edge. Additionally helped complete imports and global updates. 
	- Completed daily gift entry into Financial Edge
        - Processed and entered online gifts via Online Express 
         - Daily database maintenance—removing duplicates or merging duplicate records. Research 
           records and add any additional data found to enrich information within records. 
        - Successfully completed new constituent import

Temporary Database Coordinator 

Lung Cancer Initiative of North Carolina

Assist office coordinator with Blackbaud Raiser’s Edge NXT by taking on multiple database maintenance
projects such as, de-duping, cleaning data entry errors, gift and/or event registration data entry and updating any outdated data. Building query templates to optimize constituent lists segmentation for social media, mailing, and email appeals. Improve data reporting by creating customized dashboards for analytical purposes. Create a relationship with Blackbaud representative to troubleshoot issues and continuously learn and educate colleagues.
Key Achievements:
- Completion of Blackbaud Raiser’s Edge NXT training, acquired certification.
- Encourage team members to think about their data needs to inform how I code and organize data.
- Identified key areas in database that need updating for accurate reporting and list building and implemented a series of tasks to improve the data over time.
- Completion of successful global updates that resulted in updated constituent records for accurate email, mailing, and marketing campaigns.

Database Coordinator

Carolina Ballet

Manage two relational databases with more than 200k records combined for Abila Fundraising50, and Ticketmaster – Archtics. Perform daily donation entry in Abila Fundraising50, ensuring accuracy to aid in weekly, monthly, and annual reporting. Conduct routine system maintenance, analyze data inputs and existing records, and implement processes to eliminate duplicate records, clean up and remove inaccurate data, and update contact information for existing client records. Field all incoming report requests for marketing, gift, and constituent report to support the development department. Design and distribute clean reports for annual fund mailings and email lists, in addition to marketing lists for mailings and eBlasts.
Key Achievements:
▪ Finalized a successful deduplication process resulting in 95% improvement in data accuracy and clean leads for sales.
▪ Increased staff efficiency and sales by 30% and reduced printing costs by 25%.
▪ Decreased report delivery by 60% by developing a coding standard and monitoring incoming tickets
and resolutions to ensure consistency.
▪ Implemented policies to govern marketing efforts, allowing sales campaigns to begin earlier or on time, which yielded an overall increase of 30% in subscription and single ticket sales revenue.
▪ Streamlined and implemented a detailed process for finding data entry and data coding errors in the database.
▪ Key participant on a cross-functional project team tasked with improving database functionality by fixing past data entry errors and reporting issues. Identified new opportunities to support departmental needs and objectives without compromising data integrity

Development Associate

RTI International

Performed qualitative interviews, using open-ended questions, probing, active listening, and precise data- entry to record participant responses in a highly secured database structure. Utilized exceptional communication skills to secure interviewee’s survey participation, and obtain meaningful and comparable information to aid in overall study.
Key Achievements:
▪ Met or exceed weekly survey goals with consistency and high-level efficiency.
▪ On-boarded to support subsequent project engagements based on work ethic, effectiveness, and
overall performance.

Bilingual Data Collection Specialist

East Carolina University

Performed extensive research by reading John Donne manuscript(s) and transcribing text into Donne Variorum database, identifying and recording punctuation or syntax discrepancies.
Key Achievement:
▪ Acquired invaluable knowledge in deciphering and reading Elizabethan Paleography.

Research Assistant - Donne Variorum Project

Organized library shelves by categorizing books and other reading materials according to predetermined sections and locations. Gathered misplaced books and utilized library filing system and database to update placement in alignment with catalog information. Rendered excellent customer service to students, professors, and library patrons, by providing assistance with check-in/check-out, locating books, utilizing computers and other office equipment, and/or reserving study spaces.
Key Achievement:
▪ Successfully completed Library of Congress Classification System (LCC) training.

Joyner Library Circulation Specialist

Well-rounded technical career with viable experience supporting complex database systems. 

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