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As the Director of Business Operations at SAP Concur, I oversee the execution and optimization of key business processes and systems across multiple sales teams. With over 20 years of software sales experience, I have developed a deep understanding of the market dynamics, customer needs, and competitive landscape in the enterprise software industry. I leverage this knowledge to design and implement strategies that drive revenue growth, operational efficiency, and customer satisfaction. In addition to my operational role, I am also a coach and a mentor to my direct reports and colleagues, helping them develop their skills, performance, and career paths. I am passionate about creating a culture of collaboration, innovation, and excellence, where everyone can contribute to the success of the organization. Some of the key skills I bring to the organization include, but are not limited to, sales leadership, strategic planning, negotiating, project management, relationship building, territory development, people development, and coaching.
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Content Inspiration, AI, scheduling, automation, analytics, CRM.
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