Kristen Cain CCSM, M.S. APMP's Linkedin Analytics

I'm a customer-centric professional with a passion for onboarding and a strong background in customer success . I thrive in training, customer, and client management, where I love sharing knowledge and providing exceptional support. Strategic planning is my passion, and I enjoy leveraging it to contribute to business growth and success. Being proactive in the SaaS workspace is essential to me. I'm always learning and engaging with the latest trends and best practices in the industry. I have a continuous learning mindset, especially when it comes to SaaS and CRM, including tools like HubSpot. With extensive experience in client relationship management, I've built strong connections and achieved high levels of customer satisfaction and retention. I'm results-driven and known for my keen business acumen, which has helped me identify opportunities for process improvement. I excel in account management, creating and nurturing fruitful partnerships with clients. Understanding their unique needs and delivering tailored solutions is second nature to me.