Accolade, Inc.

Benefits Manager

Senior Benefits Analyst

Seattle Public Schools

HR Benefits Analyst

Infoblox

Responsible for US and Canadian benefit programs, including vendor management, compliance, communication development, leave of absence administration, and escalation resolution

In collaboration with Payroll, completed a full audit of Workday and ADP benefit deductions. Identified and remedied errors, with a result of an improved Benefits and Payroll partnership

Successful project lead for health fairs, open enrollment and wellness challenges

Data analysis performed with Microsoft Excel, using VLOOKUP and pivot tables

Nordstrom

Project lead for Parental Leave, requiring market research, business case preparation, plan design, implementation and communication development

Mentored 2 Leave of Absence Specialists, and provided program management support to ensure their success

Collaborated with in-house legal counsel and TPA to design and implement accommodation leave tracking and HR review process

Project lead for health plan advocate customer service model transition, collaborating with internal and external resources

Supported both Health and Time Away programs, including health, dental, LOA, disability, PTO and various voluntary programs

Starbucks

Responsible for the administration, compliance and communication of policies for benefit plans including leave of absence, life insurance, disability insurance, PTO, paid sick leave and employee relief fund

Mentored and provided case management and project guidance to 3 Benefits Specialists and 1 Benefits coordinator

Successful case manager for sensitive and escalated leave of absence, accommodation and disability claims. Supported employees and managers throughout the leave for a smooth return to work process

Close collaboration with absence management TPA on program implementation and process improvement

Senior Benefits Specialist

Benefits Specialist

T-Mobile

Supervised a team of 5 LOA Specialists and 7 Case Managers

Project lead to design and implement LOA Help Desk, and develop training program

Provided guidance to the LOA team on evaluation of medical documentation, and processing leave requests according to state and federal leave policies

Leave of Absence Supervisor

Responsible for handling the administration of State and Federal leave of absence and accommodation requests

Provided training and user support for Nucleus web-based case management system

Project lead for the development and delivery of HR training program to centralize LOA management

LOA Administrator II

Responsible for timely and accurate input of employee data into the SAP HR system, including position and organizational creation/maintenance, keying of new hires, status changes and separations

Provided user application support for customized Web-based business applications to all T-Mobile employees

Provided support and interpretation for all levels of T-Mobile employees on HR processes, policies and procedures

Assisted with HR-related matters as point of contact for all HR departments

Employee Services Specialist

Onvia

Coordinated new hire process including generation of offer letters, internal notifications, benefits orientation and enrollment

Assisted with the management of the benefits program including enrollment, billing reconciliation, claims resolution and leave of absence coordination

Responsible for HRIS maintenance and reporting

Counseled managers and employees relative to corporate policies and practices.

Human Resources Generalist

Specialties: absence management, vendor management, benefit program design and implementation, benefit communication design and delivery, project management, benefit program compliance, HRIS data management

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