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As the Director of Customer Success at Nuqleous, I lead a team of account managers, customer success managers, and operations specialists to deliver exceptional service and value to our clients. I have over 15 years of experience in customer success, customer experience, and customer relationship management in the B2B software industry. I have a proven track record of driving customer retention, satisfaction, and loyalty, as well as increasing revenue and profitability. I am passionate about process improvement, data-driven decision making, and customer-centric innovation. I am motivated by empowering businesses to increase their sales, optimize their operations, and reduce costs using our technology. I am always looking for new ways to learn, grow, and contribute to the success of our team, our company, and our customers.
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Content Inspiration, AI, scheduling, automation, analytics, CRM.
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