Kevin Schmitz

LinkedIn

Relationship Manager

As a Customer Success Manager, I get close with my customers to understand their needs and challenges and provide the most comprehensive approach to their business needs. My goal is to uncover the unknown and potential roadblocks and provided a strategy to inspire our customers through change. Seeing their positive outcomes and being a part of their organizations for that journey is my personal ROI. 

- Proactively manage multiple clients to ensure they remain engaged throughout their life cycle by delivering Customer Success programs through coaching and change management.

- Educate clients on the value they generate from their current implementation of Sales Navigator. 

- Multi-thread into other business lines that help inspire change within the whole organization.

Senior Customer Success Manager

Manage change for my customers and their sales teams by partnering with their Executive Sponsors to ensure we optimize their sales workflow. We set specific and measurable goals to solve for business challenges. Scale adoption through the use of technology they already own and maximizing for its potential.

Customer Success Manager

As a customer success manager for our small and mid-market business, I prepared our customers to support the awareness, education, and accountability necessary to make Sales Navigator an integral part of their sales stack. Eventually handling over 400 accounts, I delivered on Customer Success Plans to higher spend clients and supplied scaled solutions to others to maximize impact across the book of business.

Sales Product Consultant

UpCity

Responsible for acquisition and retention of our prospects and customers. Partnered with Digital Agencies to scale our product to the more businesses.

Account Executive

Braintree

Braintree helps online and mobile businesses around the world accept credit card payments by providing a merchant account, payment gateway, recurring billing and credit card storage. 

Our Goals & Aspirations
- Build an exceptional company that both we and our customers love.
- Be recognized as the best payments provider for developers.
- Foster a culture and work environment that's irresistible to the most talented doers.

Sales Executive

Intuit

As Senior Account Executive, I am helping Demandforce acquire new accounts to use our industry leading product. After excelling as an LDR and AE with Demandforce, I was quickly promoted to the Senior level.

Senior Account Executive

Responsible for new business and retention in the industry of Professional Services. This vertical of Demandforce includes businesses in Accounting, Legal, Wealth Management and Insurance firms. 

- Recognized for star of the quarter in Services Division (November 2013 - January 2014)

Since beginning with Demandforce (an Intuit company) in August 2012, I have specialized in lead development for the animal care industry. Animal care is an vertical that Demandforce launched in early 2012.

- Promoted to Account Executive after 5 months of excelling in role
- Recognized by CFO for outstanding performance and presented best practices to our entire LDR team

Lead Development Representative

Techtronics Industries

Field Sales Representative

Always curious and always learning. I have had the pleasure to work with several amazing organizations in my career. Within my sales background, I have always had a passion to help others find success in selling. 

Specifically within my role as a CSM at LinkedIn, I manage change within large organizations and their sales teams by partnering with their Executive Sponsors to ensure we optimize their sales workflow. We set specific and measurable goals to solve for business challenges. 

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