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Professional with an 7-year career in tech companies within the food delivery, HR, marketing, and data analysis sectors. As a Business Analyst focused on project implementation, led over 40 training and onboarding sessions, and executed over 35 operations. Developed the operations management model and mapped the operation's lifecycle. In Sales, holds experience in building entire commercial processes for pre-sales and sales teams, along with managing SLAs with Marketing, CS, Finance, and Legal departments. Gained expertise in hiring and termination. Managed a total of 9 people simultaneously.
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