Cisco

Business Analyst

Project Specialist Intern

BobaTalks

COLLEGE MAJOR GUIDE 
- Mobilized a geographically-disperse, cross-functional team of 10 to produce an interactive, web-based college major and career informational guide for a global community of 3800+ students
- Organized and delegated weekly tasks using Jira to meet milestone deadlines, accelerating weekly progress by 25%
- Led weekly team meetings to provide strategic feedback on Figma wireframes, unblock issues, and address inter-team dependencies 
- Estimated project deadlines with consideration of project scope and limitations, optimizing individual and team capacity 
- Provided monthly updates to executive leadership, presenting project progress and deliverables

INTERNSHIP TRACKER
- Managed a nationwide, cross-functional team of 12 across various time zones to produce a web-based internship tracker for North American college students
- Generated a Gantt-like chart and Github milestones to support team progress, aligning design and development teams
- Proposed change to project’s scope and Agile approach, increasing team efficiency by several weeks

Project Manager

Zingly.ai

- Clarified user needs and priorities through consultation with over 10 executive stakeholders (both technical and non-technical)
- Advocated for users and pitched potential solutions to Product Manager to optimize user experience, 70% of suggestions were implemented in Q1 2023 sprint planning

User Testing Coordinator

UC Davis Health

- Engaged 130+ participants via phone and email correspondence for 3-year research project and tracked survey completion deadlines
- Conducted qualitative data analysis using Dedoose to assess trends in dementia caregiving experience, contributing to qualitative research poster and paper presented at Alzheimer’s Association International Conference
- Composed and maintained resources using Canva to improve efficiencies across the team (e.g., branded program logos, templates for newsletters, brochures, and flyers), reaching 500+ community members
- Partnered with stakeholders to develop Google Forms surveys for event participants to assess satisfaction and pain points for future events, synthesized 60+ responses with 98% satisfaction rate

Project Coordinator

Vietnamese Cancer Awareness, Research, and Education Society (VN CARES)

- Developed Google Slides slide decks and delivered presentations to audiences of 40+ stakeholders
- Produced and translated bilingual infographics using Canva on high-concern health topics to distribute among social media platforms and in clinic for 100+ community members

Community Health Intern

Hello! I'm Krystal (she/her), welcome to my page! 

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As a Project Manager for BobaTalks, a non-profit focused on early career development, I managed two cross-functional teams of designers, researchers, and developers to create web-based student resources. I've also worked as a Project Coordinator for UC Davis Health, managing a research study with 100+ participants.   

Tools/Methodologies: Jira, Github, Notion, Agile (Scrum and Kanban), Waterfall

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