Krystal Wu's Linkedin Analytics

Results-driven, people-oriented community and content leader with over eight years of cross-functional experience building and scaling teams and programs driving significant growth in the community space and customer satisfaction. Known for being a strategic collaborator, problem solver, relationship builder, and dot connector. My expertise spans community management, growth marketing, social media, and knowledge center content, primarily in B2B SaaS and e-commerce. I’ve led and built initiatives at ZoomInfo, HubSpot, OpenSpace, and Shopify, delivering integrated strategies that align content efforts across platforms to create a cohesive user experience. My mission is to empower and inspire community-led growth by leveraging my experience to foster vibrant, engaging communities that drive business success. Passionate about learning, I continuously seek new ways to improve and innovate in the ever-evolving community space.