Katrin Simonin's Linkedin Analytics

Objective: Marketing and Customer Experience leader in the healthcare industry Professional Experience: Management of national and international project and marketing teams, operational as well as strategic projects, thorough experience with product launches, relaunches and the development and execution of marketing plans. My experience in diagnostics and also in surgical devices helped me to get an in-depth idea of the specifics of the medical environment. It also gave me the opportunity to enrich the medical business with learnings from my FMCG background. A strong passion for Customer Experience drives my ambition to help evolve the company culture, understand customer needs along the customer journey, transform insights into action, drive the CX strategy and help design differentiated CX approaches. I have a growth mindset and am not one to stand still. I will find new ways to raise the bar, improve processes, reduce costs without sacrificing quality, and increase customer satisfaction. With a track record of driving innovation, collaboration, and creative thinking, I manage to identify and incorporate the interests of stakeholders and drive adoption and successful team work.