Equinix

Senior Technical Product Manager, Data Centers

INNAVATE

Build and share product strategy and vision, including product roadmap (now, near and future deliverables and timelines), identify user persona / target audience with user journey maps / pain points
Establish KPIs, define key metrics and track measurable objectives, including success criteria, prioritization matrix
Build and manage product backlog with features /  epics / stories, prioritize sprints in advance for the squad based on the established velocity with a proper set of sprint goals
Initiate customer discovery sessions in partnership with UX based on the roadmap scope, and share customer success stories / product wins
Own, resolve and communicate product dependencies, product risks, and build mitigation strategies to prevent any potential downfalls
Provide products status updates to the senior leadership and lead product alignment sessions with the stakeholders
Identifying / draft product requirements and suggest product enhancements based on the overall objectives of the organization, customer-focused experience and data
Developing product design criteria, planning activities, business objectives, communication and reporting protocols, implementing planning, product prioritization and phasing strategies, issues management, quality assessment and transition requirements
Own criterias on when and how to ship applications

Product Management Consultant

Trimble Inc.

Responsible for defining a strategic vision, product roadmaps (MVP, nice to haves), user persona and product requirements for the sustainability / carbon reduction digital application (for all divisions)
Work closely with the end user to align on the product deliverables / workflows / customer journeys; with the architects and IT teams to define the technical design of the sustainability product; and UX, to define wireframes and UI components
Own the end-to-end sustainability product delivery on the Microsoft Azure / AWS cloud, by managing the backlog, prioritizing sprints and grooming stories accordingly, while leading technical resolution sessions
Build and manage product documentation, such as Aha product roadmap, Product Requirement Document using Confluence (both technical and business) and Marketing Requirements Documents (such as product guides)
Facilitate conversations across all levels of IT, business, product, security, legal and compliance, to ensure solid delivery of the brand new product application
Oversee multiple agile teams, while building multiple sustainability and enterprise products 
Work closely with the operations and customer engagement teams to prioritize bugs / feature requirements related to the enterprise solution, based on the severity levels and customer’s feedback
Align enterprise product requirements with the mobile app to promote product consistency (Android, ios)
Communicate sprint deliverables / scope to the stakeholders, lead trade-off conversations, own PM verification and participate in the testing process, to deliver best in-class customer experience to the end user
Lead alignment sessions on the sustainability and enterprise deliverables

Product Manager, Sustainability & Enterprise

Equifax

Responsible for defining a strategic vision, creating product roadmaps, program plans and developing solutions
Own the “bigger picture” and entire cycle of a legacy Mainframe migration to the Google / GCP cloud transformation program
Facilitate conversations across all levels of IT, business, product, security, legal and compliance
Oversee multiple agile teams, while rebuilding different scoring, fraud, and international products
Organize and lead product demos, retro, backlog refinement and incremental planning, in partnership with the engineering team, developers, scrum master and tech leads
Own multiple product backlogs, prioritization and clean up, making sure that stories are in place and accepted by squads
Define and measure business outcomes using data-driven decisioning
Partner with internal and external teams to create products, capabilities and infrastructure for systems to go live quickly and efficiently with disciplined execution and quality
Lead by influence and collaborate effectively with internal and external stakeholders
Lead product/data validation activities, while solutioning and debugging issues
Build and manage product documentation, both technical and business
Lead the trade-offs conversations, alignment and quarterly planning sessions at all levels

Senior Product Owner, Cloud Migration & Product Transformation

TELUS

Set a vision and drive development efforts for the digital and IT products
Lead a development of a product strategy for the API ecosystem 
Craft highly effective roadmaps based on the strategy, data analysis, and user insights
Develop detailed business requirements and user stories that can be used to build product specs and architecture for each product/application
Lead all product management functions, including user research, testing, and features rollout
Drive product launches through cross-functional work with the executive, engineering, and sales teams
Deﬁne/analyze metrics that drive engagement, retention, and monetization within products 
Identify/resolve issues that may impair a team's ability to hit strategic, ﬁnancial and technical goals
Handle trade-offs and priorities for customer experience, performance, and operational support
Lead a diverse team with mandates to decrease the end-to-end customer interaction time
Improved multiple internal digital and enterprise processes through automation, and process re-engineering to reduce a business risk
Acted as a subject matter expert on the enterprise-level initiatives and a liaison between internal and external stakeholder groups

Senior Technical Product Owner, Digital Platforms & Architecture

Senior Technical Product Owner, API & Reference Architecture Transformation

Rogers Communications

Product management executive responsible for defining the entire product portfolio vision, strategy, roadmap, and managing budget, often times acting as an executive for the product
Managed products in the following areas: e-Commerce, Digital, Omni-Channel, Self-Serve, Sales & Marketing buyflows, and vertical products
Defined business and technical product requirements, and program rollout strategy
Strong leader within the business community, who collaborated closely with stakeholders to obtain buy-ins, alignment and set expectations
Executed on product roadmap deliverables, while launching multiple business transformation products successfully
Worked with internal and external stakeholders to communicate on product plans and gather the end user feedback
Go-to market strategist that helped to define the overall end user and product experience
Managed multiple product scrum teams and planning for strategic / development releases
Lead cross-functional teams, including Fraud, Credit & Payment, Privacy, OMS, Digital Operations, Channel primes, Innovations, Customer journeys, UX / D, IT, Developers and other, to deliver results
Leader for product management, driving the overall direction and helping to manage other product managers, and mentor/coach to product managers to be
Responsible for market and quantitative research, related to product, which is used to analyse and act on business metrics, to grow the business
Leveraged consumer insights and competitive intelligence reports to explain online behavioural trends and inform product decision
Constantly research technology trends, while helping architects to design the CRM platform

Senior Manager (PM), Omni-Channel & Digital Transformation

Manager, Omni-Channel & Digital Transformation

Walmart Canada

Category Product Analyst, Digital

Product Specialist, Digital

Sears Canada

Associate Product Category Manager, Digital

Product Marketing Coordinator, Digital

Best for Bride, Toronto, ON

Sales Representative

George Brown College

Senior Peer Tutor

Experienced senior product management professional with 12 years of experience in B2C and B2B SaaS, PaaS product development at the enterprise level, delivering new 0-1 solutions and supporting existing products, using different methodologies, such as agile, waterfall and hybrid. 

My core competencies include product strategy and delivery of the digital front-end, middleware and backend products (web and mobile: Java, JS, Python, Android, ios, etc), business and IT transformation, Microsoft Azure / AWS and Google / GCP cloud migration; product vision, and roadmap development (advanced knowledge level of JIRA, Confluence, Aha), user persona and journey mapping, backlog and sprint management, customer discovery and success, vendor relations, and cross-functional team collaboration. 

I am passionate about creating digital products that solve real-world problems, enhance user experience, and drive business value.

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