Kyle Anthony's Linkedin Analytics

Tech lover | relationship builder | crypto enthusiast | future product manager | idea generator An adept Fintech professional with a unique blend of skills in the crypto space, blockchain analysis, customer operations , AML and account management. With 5 years of experience in identifying and solving complex technical issues, I have a deep interest in product management and bringing the best products to market. With a keen eye for detail, I am able to analyze information on blockchains to check transactional details, ensuring the highest levels of accuracy and security. A creative and innovative thinker, I am always looking for new ways to drive success. I aim to Humanize communication between B2B/B2C with a keen ear and sense of true care. A close and dear goal of mine is to help build and create user centric products that touches many peoples lives and leaves an imprint of positive change. A few things I’m great at: -Strong Crypto knowledge and blockchain analysis -Complaints management -Generate monthly and weekly ad-hoc reports -App testing -Strong inclination for application improvement through improved documentation -User experience improvement -Enhance customer service workflows -Call process improvements -Proficient in most Customer Relationship Management software -Proficient utilization of automation tools to create and manage tickets -Using AI tools Im continuously learning and evolving my skill set to adapt to the ever changing world of crypto, stocks , app development , customer service, product management and web development in relation to fintech companies process building. Always problem solving,always evolving always adapting. 5 years combined customer support experience. 2 years in retentions and onboarding. 3 combined years working in the finance industry. Expanding my knowledge on product management and all things crypto.