AEBetancourt

● Consultant tasked with managing the complexities of growth strategies for Insurance agencies, Carriers, MGA’s, MGU’s TPA’s all while understanding their unique core values and communities.
● Understand, analyze, and solve challenging partner requests using creative solutions while setting appropriate expectations to deliver success. 
● Led market research efforts to design and inform key stakeholders on strategies to attract, retain and recruit top talent.
● Cultivated and maintained relationships with executive leadership, acting as a consultative partner focused on growing their agency and culture through retention strategies.
● Developed resources and led initiatives aimed at fostering agency growth, covering areas such as strategic planning, compensation, sales management, and talent acquisition.

Senior Sales Consultant

Gift of Life Michigan

•	Managing organ and tissue donation process for various hospital systems 
•	Educate and train physicians and nurses on organ and tissue donation process, regulations, laws and policies 
•	Recruit and interview physicians and nurses for committees, and councils to represent their hospital	
 Provide leadership, coaching, support and motivation to hospital staff
•	Supervise organ removal and recovery in operating room to assure policy and compliance
•	Maintain relationships with hospital contacts for feedback opportunities on staffing and support for quality improvement.  
•	Marketing daily with information regarding a positive image of Gift of Life Michigan in the hospital environment
•	Interview prospective candidates for Gift of Life within various departments
•	Audit analysis to identify problem issues, risks, and evaluate opportunities for improvement
•	Worked in a team environment, providing feedback, and coaching to new nurses
•	Develop frontline communication and follow-up on employee surveys 
•	Create, implement and maintain hospital profiles along with hospital development strategic research plans, and quality assurance mechanisms 
•	Project management and marketing for hospital fundraisers including organ donation events

Hospital Management Associate

•	Evaluating incoming hospital referral calls for potential organ and tissue donation
•	Coordinates aspects related to organ and tissue recovery and placement as well as recognizing trends in client data
•	Helped train, develop and mentor new employees
•	Interview prospective candidates for various departments within Gift of Life
•	Promote a positive, work environment while ensuring compliance with company policies and procedures
•	Call families and provide a supportive atmosphere in regards to their recent loss 
•	Obtain consent from families for organ and tissue donation 
•	Coordinate transportation for donors to surgical recovery facility
•	Follow up with donor families to ensure organ and tissue recovery went successfully

Donor Specalist

State of Illinois Healthcare and Family Services

•	Registered appeal requests into the Medicaid Agency’s Hearing Information System database 
•	Assisted hearing officers in the Bureau of Administrative Hearings with filing and organizing Medicaid and child support hearing case files
•	Assisted technical professionals to identify the right projects and opportunities, which allowed them to develop their skills and advance their careers
•	Sat in on interviews and negotiations for legal council and the state
•	Created and executed strategies to gain account intelligence and develop business with new and existing clients
•	Attended numerous conferences and meeting dealing with the beginning stages of the Affordable Care Act including how the Medicaid Agency implemented the expansion of Medicaid 
•	Writing reports related to; specific legal documents, and in-office logistics

Legal Specialist

Senior Consultant with diversified experience in sales, strategic partnerships and recruiting. My focus is on developing long-term relationships and helping companies grow profitability. Covering Coast-to Coast my clients range from 10+ employees to several thousand.

I can be reached on email at kyle.healy@aebetancourt.com and cell phone at 773-266-8447

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