Service provider’s Identity & Access Management [IAM] agile project pilot initializing core services’ sales support (DevSecOps); Remediation support services in compliance with security design pre-requisites for customers’ product server(s) subscriptions. Legacy data migration to cloud.

Remote Deployment Specialist

Designed, deployed sequential interactive solutions correspondence equivalating autonomous byproducts’ development [DevOps] throughout Information Technology Service Management [ITSM v.4] lifecycle operations’ service architecture, iterative continuous service improvements emphasizing customer collaborative enabling services, business subsidiaries & products’ service partners transition [legacy, on-premise, cloud], service operations’ capabilities delivery.

Service Desk Associate

Fuji Xerox Asia Pacific Pte Ltd (Malaysia Operations)

Lateral, in-house core services operations’ transition pilot; Regional (Australia) first point of document processing services support contact pertaining office digital products, office network printers, graphic communications machines.

Customer Support Representative

Kelly Services M Sdn Bhd.

Service provider capabilities development referencing Information Technology Service Management [ITSM v.3] service transition derivatives; Global IT support servicing ExxonMobil Infrastructure & Technology, Business Support Center pertaining directory services, network management, identity & access management (IAM), storage & archive, technical & application management [legacy], request fulfillment, problem & incident management.

Global Service Desk Analyst

Enabling services capabilities development referencing Information Technology Service Management [ITSM v.3] service transition derivatives: Global service operations’ collaboration on transcending service performance review, service defects remediation. Local service operations support liaison on client’s customer support training, new hires’ transition. Global IT support servicing eBay & PayPal Inc pertaining directory services, network management, storage & archive, technical & application management [legacy], request fulfillment, problem & incident management.

Associate Helpdesk Technician

Scicom (MSC) Bhd

Regional (United Kingdom) IT support pertaining software application service functions’ restoration.

Technical Support Executive

REDZA Security Sdn.Bhd.

In-house security collaboration mobilizing local premise security functions.

Assistant Security Officer

McDonald's

Assist in-house operations on daily food & beverage services.

Temporary Staff

M’ss’ng Link Resources Sdn. Bhd.

Maxis Telecommunications Bhd representative facilitating corporate users’ telecommunication services transition.

Event Coordinator

HSBC

Regional (United Kingdom) support pertaining finance products, credit scoring consultation, debt repayments.

Global Support Executive

Experienced project professional comprising information technology and mechanical engineering core competencies, diversified service industries’ transit exposures with concurrent cloud products’ integration ventures towards Industrial Revolution IV service design capabilities’ expansions.

Taplio

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