Apprentice.io

- Managed the day to day maintenance of Apprentice’s sales tech stack including administering Salesforce.com.
- Collaborated with Sales Team, Legal, Finance & Customer Success to ensure Deal accuracy & compliance
- Partnered with Strategy & Marketing to develop top of funnel process & KPIs
- Defined & developed key sales metrics for GTM & Strategy Team.
- Was part of the annual & quarterly planning process to ensure goal execution
- Assisted in the development and program administration of the current Compensation Model.
- Re-Engineered the entire Sales Process inside of salesforce.com & included the major cross-functional teams. 
- Leverage business knowledge and expertise to drive business process improvements
- Coordinated current Renewals flow & reporting with Customer Success & Finance
- Drove initiatives for Data Quality & Integrity protocols to ensure accurate reporting.

Sales Operations Manager

Forward Networks, Inc.

- Assisted in developing and driving the roadmap for implementation of territory & quota, enabling effective sales planning and ongoing operational functions in a high growth organization.
- Assisted with overall annual planning process with providing relevant data that drove relevant data
- Help formulate, govern, and handle policy and process surrounding sales hierarchy, quota setting, participant data, and on-boarding
- Developed, Managed and Executed on overall Sales Quota Compensation Model
- Spearhead strategy and vision of intelligent goal setting and territory creation through the adoption of tools for market segmentation, and account planning.
- Interim Manager for Inside Sales Representative Team.
- Responsible for Deal Oversight; ensuring that all required information & documentation was accurate
- Help lead cross-functional efforts in building scalable, connected reporting and planning environments
- Collaborate cross functionally in providing hands-on training to sales users on models and processes
- Perform ad-hoc reporting and analysis as needed, including Executive and Board Level Material

Yubico

- Act as primary liaison between Sales, Production and Operations teams to ensure customer needs are met
- Build and help to standardize business reporting for strategic analysis and internal business review
- Own the end-to-end process of tracking the sales funnel and operational metrics and deliver regular insights to the business; define and deliver techniques to improve funnel performance with Marketing for sales management
- Owned & Administered overall Sales and Marketing Tech Stack including but not limited to salesforce.com.
- Developed reporting infrastructure for both Sales Forecasting & Manufacturing Forecasting
- Create and maintain documentation on sales processes, policies and relevant sales training materials as well as assist with onboarding new sales talent
- Work with Finance, HR and Sales management to develop sales incentive programs and compensation planning in order to increase sales productivity.
- Created & Maintained Current Territory Alignments
- Developed Compensation Plan Mechanics & Reporting Structure

Manager, Sales Operations

Imperva

Working on driving the Imperva Global Partner Program, PartnerSphere
Developed Standardized Analytics to measure the health of the program as well as Channel Productivity.
Partner with IT to help deliver tools and workflows that would enhance the PartnerSphere Partner Program.
Provided Operational Support to both Sales and Marketing on internal workflows along with analytic perspectives.

Sr Analyst, Channel Sales Operations

Sumo Logic

Taking on the responsibility of putting infrastructure where there was none to start.  Sumo Logic has a great product and is growing faster than they can build desks for all the new people.  That being said, I'm part of the team that is building processes, infrastructure and steps to get us to a place where Sumo Logic is efficient.  SalesVue, DiscoverOrg, Google Docs, Insideview, Marketo and Zuora are all tools being used...making them work together is the overall challenge...which I accept!!!

Reporting & Analytics
• Pipeline Reporting, Forecasting, Dashboards, Metrics, KPIs, Early Warning, Performance. Addressing the big questions for Sales: What did we do, how did we do...and can we do better?

Technology Advocate & Innovation
• Establishing efficient sales processes through workflows & technology. Latest and greatest in SFA, ex: collaborative exchange, knowledge management, state-of-the-art reporting suites and solutions.

Knowledge
• Learning all aspects of our business & being to provide some business acumen to how the business should be run.  Providing guidance to the relevant Business Units to ensure success.

Dell SonicWALL

Responsible for supporting WW Partner Marketing Team
Currently it is all about showing the value behind what the Partners are doing for us, in Reporting, Analytics and ROI.

Partner Management Sr. Advisor

Responsible for the day to day business operations as it relates to all of the Sales Functions for the Dell SonicWALL instance of salesforce.com
Additionally, part of the overall integration between Dell Main, SonicWALL and now Quest Software.

Lots and lots integration points with Dell Main, Quest and Legacy SonicWALL.

WW Field Operations

RiseSmart.com

Responsible for the day-to-day operation and maintenance of all aspects salesforce automation, including both Salesforce.com and Marketo.

Marketing Analytics and Automation Manager

YottaMark

Responsible for managing data integrity, accuracy and updates in salesforce.com  
In addition, responsible for supporting the certification, management and training of the HarvestMark Certified Partners.

Partner Manager

Adobe Systems Incorporated

Mainly responsible for supporting both our Direct and Indirect Sales teams in a variety of capacities.   Business owner of external-facing Sales Portal, managed and maintained the accuracy of content.  Interfaced with cross-functional teams, like legal, OM, pricing and product teams to ensure customers inquiries and objectives are met.

Project Manager - WW Licensing & Sales Ops

Apple Computer Inc

Education Sales Operations

Main Focus on the overall Sales Process, from beginning to end...How can we make it better?
With an intuitive Sales & Revenue Operations background, extensive background in working with various cross-functional teams, including working with Legal, Sales, Marketing and Product Management, to ensure larger organizations goals are met.
Extensive Sales/Marketing Tech Stack knowledge includes but not limited to: salesforce.com, HubSpot, OutReach.IO, Lean Data, Linkedin Sales Nav, Marketo, Qualified, ZoomInfo, along with development and deployment of internal sales tools.  
Contributing to overall Annual Planning and Strategy to ensure growth.
Reporting & Analytics - Provide clear insight to Sales & Executive Leadership on how the business is doing and where it's going.
Compensation, Quota & Territory Planning - Developed and executed on Annual Territory Assignment, Quota Planning & Compensation Planning to ensure full coverage.
Annual Planning - Capacity Modeling, Budgeting & Annual Forecasting

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