RafterOne

I’m a Solution Architect providing dashing expertise for Salesforce Field Service with a lighthearted curiosity.  I design innovative solutions that build connection and trust between Service Organizations and their stakeholders.

Senior Solution Architect

The Prosperity Project

Volunteering Role: To identify and remove the systemic barriers and biases that impede the advancement of women in the economy, limiting their – and Canada’s – opportunity for increased prosperity.

Contributing Visionary

Tinker Time Labs

Empowering Leaders, Innovating Service: Transforming Field Service Operations with Human-Centric Solutions

Co-Founder

Fireside Leadership

Contributor

To inspire and uplift individuals and teams to connect their actions to their mission and maximize their potential through public speaking, coaching, and workshops.

President

Salesforce

I’m an Outbound Product Manager providing dashing expertise for Salesforce Field Service with a lighthearted curiosity.  I provide business leaders and implementers guidance that increases their product knowledge and confidence to drive results in digital transformation.

Product Management Director, Outbound Success

* Providing implementation and solution guidance for Salesforce Field Service Customers and Partners 
* Field Service United ~ LinkedIn Community Leader
* Women in Customer Success ~ Equality Group Board Member
* B2B Solution Architect ~ SME
* Elevated Enterprise Mindfulness ~ Book Club Leader
* Raising a future F1 driver ~ Mom

Regional Success Architect Director

Customer Success Architect, Field Service Lightning

gFAST Professional Corporation

Consultant

Brookfield Asset Management

Builds and supports business applications leveraged for the
Fundraising, Investor Relations, Funds Operations and Marketing teams within the Global Private Funds team. 

Recent projects include: 
- CRM system replacement for an enterprise org, 
- Secure data room branding and process re-engineering, 
- Marketing materials approval process flow for FINRA compliance.
- Social media listening program.

Associate, Private Funds

Brookfield Corporate Operations

Business Analyst in the global implementation of Microsoft Dynamics CRM 4.0 across five business units.  Provided post implementation support to each unit to ensure the ongoing success of their CRM technology investment.

Applications Analyst, CRM

Development, execution and measurement of CRM database for Marketing and Investor Relations functions, including email marketing campaigns and events.  Management of Corporate Websites.

Marketing and Communications

* Providing implementation and solution guidance for Salesforce Field Service Customers and Partners 
* Leadership Coaching 
* Contributing Visionary ~ Canadian Prosperity Project
* Elevated Enterprise Mindfulness ~ Book Club Leader
* Raising a future F1 driver and actor ~ Mom

Former
* Field Service United ~ LinkedIn Community Leader
* Women in Customer Success ~ Equality Group Board Member
* B2B Solution Architect ~ SME

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.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Leigh-Anne Nugent, PMP's Linkedin Analytics

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Leigh-Anne Nugent, PMP's Linkedin Analytics