Leigh-Anne Nugent, PMP's Linkedin Analytics

From Bottlenecks to Breakthroughs: Human-Centered Digital Transformation Most enterprise teams are running below potential. Execution stalls. Leadership gets stuck in reactive mode. And tech? It adds complexity instead of solving real problems. 🔍 Who I Am I’m a Solution Architect and Product Manager who thrives in complexity. I embed inside service organizations to identify what’s blocking execution... align people, processes, and systems... and build frameworks that actually move the needle. I also step in as a fractional CTO/COO when needed to guide scale and transformation. 🎯 What I’m Building Right now, I’m focused on systems that help service orgs grow with clarity and purpose: • Assessify – Our AI-powered assessment generator that sparks meaningful conversations and reveals key maturity insights fast. • Field Service Office Hours (Watch on YouTube) – A growing series of practical, high-value sessions for teams working with Salesforce Field Service. We unpack real-world challenges, explore smart strategies, and share what’s actually working. This will expand into in-person sessions for enterprise teams ready to go deeper. • Tinker Club Podcast (Watch on YouTube) – A behind-the-scenes podcast with Micah Adler where we explore how builders, strategists, and creators are reshaping what’s possible in tech, leadership, and the future of work. • The Art of Leading – A leadership program for high-performance teams navigating change with compassion, confidence, and courage. • The Service Excellence Framework – A customer lifecycle model from Awareness to Renewal; every stage designed to drive loyalty, value, and growth. 💡 Why It Matters Tech should free people... not replace them. I’m building a Human-Centered Operating System™ that reconnects people, process, and purpose. ✔️ Why Work with Me • Ex-Salesforce Product Manager & Customer Success Architect; worked with high-performing teams at speed and scale • Ex-Brookfield; developed a rigorous, ROI-first mindset inside a global asset management firm • 25+ years of enterprise transformation across Field Service, Manufacturing, and Financial Services • 13x Salesforce Certified, PMP, and driven by clarity, flow, and real results 📣 Let’s Co-Create the Future I’m looking for visionary partners: → Assessify Beta Cohort – Help shape the product and receive exclusive pricing → Roadshow Participants – Collaborate, test ideas, and define what excellence looks like DM me or book a time via Calendly... let’s turn friction into flow.