Larissa L. Poole, MBA's Linkedin Analytics

As a Client Success Manager at Quality Voice & Data, I am responsible for ensuring the satisfaction, retention, and expansion of all accounts. With over a decade of experience in customer success, I have developed a strong expertise in relationship management, data storytelling, and strategic thinking. My passion is to create meaningful, productive, and collaborative partnerships with my clients, and to deliver value-added solutions that address their unique needs and challenges. I have a proven track record of spearheading initiatives, problem-solving, preventing churn, and optimizing product utilization. I hold an MBA and multiple certifications in customer success and customer experience. I am always eager to learn new skills, adopt best practices, and contribute to the growth and success of Quality Voice & Data and its clients.