data.goodspecialists

• Designed data architecture and Power BI dashboards using Snowflake, SQL, and Python, reducing manual reporting time by 60% 
• Leveraged OpenAI GPT models via LangChain to create automated business reports and customer insights, boosting decision-making speed by 40% 
• Built sales forecasting models and inventory prediction tools, decreasing stockouts by 20% 
• Spearheaded AI-driven analytics workshops to boost stakeholder adoption by 25%

Director of Data Strategy 

ACCURATE DERMATOLOGY P.L.L.C.

• Designed automated data workflows using Python and SQL to process and standardize over 2,000 patient records across CureMD and Zocdoc platforms, ensuring 99% data 
integrity 
• Conducted time-series analysis and clustering to identify peak scheduling hours and high-demand service types, leading to a 35% improvement in appointment slot utilization 
• Developed Tableau dashboards that monitored real-time patient flow and appointment trends, reducing patient wait times by 15% and optimizing resource allocation 
• Leveraged OpenAI-powered natural language processing (NLP) scripts to extract key medical terms from unstructured clinical notes, aiding in structured reporting and enhancing 
EMR documentation processes

Data Systems Specialist | Patient Data Management & Operations

City University of New York-College of Staten Island

• Resolved 150+ technical and data-related issues, reducing system downtime and improving user satisfaction across students and faculty
• Managed over 300 user accounts and access controls, ensuring data integrity, security compliance, and streamlined account provisioning for faculty and students 
• Collaborated cross-functionally to support system upgrades and user training, driving service improvement initiatives aligned with institutional performance metrics and analytics 
reporting 
• Ensured security and accessibility for 500+ faculty and students

IT College Assistant

Callmax Solutions

• Managed and reconciled over $500K in monthly transactions using automated financial reporting scripts in Python and advanced Excel 
• Built financial forecasting models leveraging time-series techniques in Python and Excel, achieving a 20% improvement in predictive accuracy 
• Integrated OpenAI’s GPT API to auto-generate executive-level summaries of monthly financial reports and highlight anomalies for management 
• Streamlined reporting pipelines for accounts payable and receivable using macros and SQL queries, cutting report generation time by 40%

Data Analyst/Bookkeeper

Electronic Deals

• Designed 50+ interactive dashboards in Tableau and Power BI to track e-commerce KPIs including customer acquisition, conversion rates, and inventory turnover 
• Built SQL-based ETL pipelines to consolidate data across Walmart, Amazon, Back Market and internal systems for multi-platform performance tracking 
• Applied regression and clustering models to optimize pricing strategies, increasing revenue by 12% through data-driven insights 
• Used LangChain with OpenAI to prototype a product recommendation chatbot that surfaced high-margin products to online shoppers, increasing average order value by 8%

Data Analyst

• Offered personalized assistance and support to customers navigating the purchasing process, product inquiries, and post-sale assistance, ensuring a seamless and satisfying customer experience.
• Proficiently manage and update customer records and interactions using CRM systems, ensuring accurate documentation and streamlined communication across customer service channels.
•  Efficiently process customer orders through the Amazon Seller Central platform, ensuring accurate order fulfillment, shipment tracking, and timely delivery to meet customer expectations.
• Facilitate returns and exchanges for customers dissatisfied with their purchases, adhering to company policies and Amazon guidelines to ensure a smooth and hassle-free return process.

Customer Service Representative

Founder of goodspecialists.com | Data Analyst | Information Systems | College of Staten Island, Chazanoff School of Business

Data Analyst with experience in healthcare, finance, and e-commerce. 

At Good Specialists, I built automated dashboards and streamlined reporting using Power BI, SQL, and Alteryx. I’m also skilled in Python, Tableau, and Excel tools I use to transform complex datasets into clear, actionable insights that drive better decisions.

Always learning. Always eager to connect and collaborate in the world of data analytics.

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