Laura Marina Cozma's Linkedin Analytics

At Visma Romania, our team has refined the customer journey, enhancing user acquisition, engagement, and retention significantly. With a focus on tailored solutions and proactive strategies, we've driven continuous product improvements, echoed by all-time high client NPS scores. Previously, as part of Postclick's core team, we escalated trial to paid conversion rates, culminating in a quarter of signups converting to paying customers. My mission is to ensure exceptional service, leveraging my expertise in digital marketing and CRM tools like Totango, to foster strong, lasting customer relationships.