Laura Ujlaki's Linkedin Analytics

It is wonderful to help teams see issues as a puzzle to be solved, not avoided. 25 successful years of customer service and operations management. Thriving when 2 days are never the same. Metrics and goal oriented. Consistently improve compliance, audit, training, and performance scores. Documentation and excel queen. Recruitment, onboarding, scheduling, payroll and corrective actions. You and your team work together with the best you have at the moment, while always working to "do better" next time. Celebrate the small things. Why not make it fun in the process? Woo Hooo!