U.S. OMNI & TSACG Compliance Services

Operations Analyst

Georgia State University

BBA CIS

PrimeFlight Aviation Services

• Oversaw 300+ employees and scheduling, cleaning, dispatching, and lavatory/water servicing of all United 
Aircraft at Denver International Airport. 
• Reported daily to United management and investigated all delays, finding root causes and furnishing
solutions to prevent future occurrences. 
• Investigated all reports to United Airlines obtained via United Voices and disclosed findings, corrective 
actions took, and solutions back to Director of Prime Flight and United Airlines Contract Manager. 
• Promoted to Senior Operations Manager after two months as United Express Operations Manager.

Senior Operations Manager

Adacel

• Developed, tested, and programmed simulator training scenarios for a multi-state district, encompassing seven airports. 
• Troubleshot and monitored an IT network consisting of 21 computers, ten projectors, and radar 
equipment. 
• Directed a team of seven FSR’s, inclusive to training and regulating Field Service Representatives (FSR’s) 
nationwide by distributing data, collecting timecards, conducting annual evaluations, and providing 
mentorship with simulation projects. 
• Provided training for pseudo pilots and instructors operating the Tower Simulator System.

Lead FSR Western Region

US Army

• Maintained safe control of 250,000 aircraft movements annually. 
• Protected safety of flight and held accountable for Army Aviation assets, valued at over $1 million. 
• Established compliance with Federal Aviation Administration and Army Air Traffic Control procedures and regulations. 
• Earned multiple Commendable ratings in Air Traffic Control training and management during ATSCOM 
ARMS and Battalion Organizational Inspections. 
• Wrote ATC phraseology and re-wrote three facility training manuals to reflect current policies and 
procedures, resulting in better services for aircraft.

Air Traffic Control Facility Chief & Training Supervisor

Experienced Senior Operations Manager with a demonstrated history of working in the airline/aviation industry. Strong operations professional successful with diverse populations. Technically savvy with a Bachelor's Degree in Business Administration; Computer Information Systems, with a concentration in Cybersecurity. Skilled in Training, US Department of Defense, Microsoft Office Suite, Java, Python, MS Project, Customer Service, and Air Traffic Control.

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