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I partner with clients across various industries to analyze their training and performance support needs, design and develop customized solutions, and provide the tools to evaluate their impacts. My core competencies include instructional design, training, performance support systems, knowledge management, organizational development, and project management. I hold certifications in Leadership Development, Knowledge Management, KCS v6 Fundamentals, and Customer Experience. I am passionate about helping organizations transform their training and customer experience, build and sustain high-performance teams, and exceed their goals.
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Content Inspiration, AI, scheduling, automation, analytics, CRM.
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