Parachute Health

Senior Product Manager

Walrus Health

Meet Walrus, the personal health manager. Walrus delivers a breakthrough member experience that improves quality-of-life for people who take Rx meds on a daily basis. Rx meds are the number one use of the benefit and for all they can do to help, they are complex chemicals that can decrease the quality-of-life. Walrus is a true action partner who goes to work for your members to find and close gaps in care while decreasing the real total cost of care through implementing data insights with remote pharmacists, physicians and a full support team.

Head of Product

Chewy

Senior Product Manager - Healthcare

Amazon

Worked with core team to build and launch Amazon Pharmacy in Nov 2020. Managed the front end customer experiences related to the acquisition, processing, billing, and ordering of prescriptions.

Senior Product Manager - Pharmacy

Drove product and operations initiatives to prepare the organization for the launch of Amazon Pharmacy. Led technical requirements as well as operational process design to support the launch of a this new business line. Also managed a team of 3 driving content management strategy, process documentation, and building workflows in our 3P tools to improve operational success.

Senior Program Manager - Pharmacy

PillPack

Collaborated with operations analysts to identify opportunity areas in our business to streamline, drive efficiency, cut cost, and deliver better experiences for our customers. Executed both process and product related projects including building several tools and integrations for our operational teams.

Senior Project Manager, Operations Strategy

Grew the Customer Experience team from ground up, scaling from 5 to 50 employees. Worked with senior leadership to develop the tone for our customer communications and strategized ways to keep that voice consistent with a team growing at a rapid pace.

Customer Experience Manager

CVS Health

Handled hiring, training, operating, and metric performance for a high visibility store north of Boston. Consistently ranked as one of the top stores in the district for customer satisfaction.

Pharmacy Manager

Pharmacy Intern

Hi, I'm Lauren. I love to solve complex problems to make things simpler and more delightful for healthcare consumers. 

A pharmacist by degree, I'm also a product manager with a demonstrated history of innovation in the digital health industry and a passion for improving the patient and clinician experiences.

I also love to help others move from traditional healthcare roles to health tech -- where they can have more impact and experience less burnout. If you're a fellow clinician interested in health tech, sign up for my weekly newsletter for career transition thoughts, industry news, and job postings!

www.heyhealthtech.com/newsletter

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Lauren Curtis, PharmD's Linkedin Analytics

Lauren Curtis, PharmD

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Lauren Curtis, PharmD

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Lauren Curtis, PharmD's Linkedin Analytics