Lauren Lee's Linkedin Analytics

I have a broad career background in retail management, operations, and change management, with experience leading teams of up to 85 employees to provide excellent and efficient customer service. My broad leadership and communications experience have allowed me to create innovative sales & marketing plans while building and maintaining productive customer relationships. I have extensive leadership knowledge, with a background in recruitment, career fairs, interviewing, and performance management, along with the ability to implement effective training programs and coach employees in a fast-paced work environment. My achievements and awards in retail management and operations include the following: - Achieved a 16% increase in sales in 2017, which was recognized as the largest increase in sales within Compass - Attained a 20% higher average sale per customer ($7.79) than comparable Second Cup Cafés ($5.50) - Second Cup President’s Club Awards (2012, 2013, 2014 & 2015), in recognition of achieving $1M+ in annual revenue - Higher Ground Operations Excellence Award (2012), in recognition of consistently achieving 80% above quarterly operations benchmark - Second Cup Milestone Award (2012), in recognition of exceeding $750K in annual revenue Please feel free to get in contact with any questions or comments about sales & marketing, retail management, or operations.