Lauren Bray Assoc CIPD's Linkedin Analytics

Revenue Operations Manager. - Ensuring businesses achieve their revenue goals. I have a proficient working knowledge of Revenue & Sales Operations within Saas & UCaaS industries , I work with various stakeholders to define and improve processes, to ensure the GTM team have and use whatthey need to excel whilst providing the business with visibility. I have set up and managed our new commercial deal desk. I push and support the Sales team to achieve their targets whilst ensuring Marketing is focused on our ICP and the land and expand model. I reduce churn and ensure our commercial offerings support the business and our customers requirements. My main skill set is problem-solving, implementing processes, and generating ideas to streamline departments making them more efficient and effective. I help the teams focus on customer success and reoccurring revenue growth. I analyze sales statistics and forecasts, looking at where the team and I can add further value. I continue to provide support, develop training programs and report on key areas for improvement and growth within Sales. I thoroughly enjoy working within Sales, Marketing, L&D and Projects ultimately, allowing Puzzel departments to work in unison. I work within a great team, helping customers and key stakeholders implement, develop, and monitor the sales process. I support and collaborate with our knowledgeable, friendly staff throughout Marketing, Sales, and Projects to assure the customer has the best service. I have used SFDC, Tableau, Clari, ,Pardot, Marketo, Incorta, CloudCall, JustOn,Oneflow, Docusign, Totango, Microsoft Office