Glassdoor

Leading two Product teams focused on helping job seekers discover a community and job they love. 

• Directed the transformation of Glassdoor's flagship product, the Employer Profile, into a community-driven platform by integrating features from the social app Fishbowl.
• Increased visitor engagement through a redesign of the Employer Profile website and native iOS and Android screens to be personalized, modern, and insightful.
• Spearheaded the use of machine learning to highlight community posts about a company, providing all users with valuable insights and tripling the number of profile visitors engaging with the Glassdoor community.

Group Product Manager

Advisr

Managed a team of product managers and designers in building an automated selling platform.

• Introduced the company's first Presentation Analytics feature, achieving 40% adoption.
• Designed a proposal feature that allows the creation of proposals for multiple clients simultaneously based on conditional logic, reducing users' workload by about 10 hrs per week.
• Developed a strategic prioritization process to support new business opportunities. Created and implemented a feature request process and transitioned the team to Productboard.

Director of Product Management

Flipside

Founded a startup to solve the lack of social connection for neighborhood families through an augmented reality (AR) app called Flipkat. 

• Conducted user interviews to create target customer personas and to inform app design.
• Partnered with a founding designer on information architecture, and core flows.
• Built and successfully tested a prototype and technical proof of concept with potential customers.

Founder | Head of Product

Le Tote

[Role ended due to COVID.] Managed a team of product managers and designers to build a shared vision for subscription clothing rental company Le Tote and legacy department store, Lord + Taylor.

• Conducted interviews in NYC-area stores and compiled insights into target customer personas.
• Created a strategic roadmap and led the team through annual planning.

Slalom

Grew the Products and Innovation team from two to 12 consultants, delivering strategy, customer research, POCs/accelerators, and product operations optimizations for Bay Area companies.

Highlights during role:

• Co-founded OneAI, AI/ML employee group
• Data Team Product Leader for automated (AI/ML) background check company
• Senior Director of Product for Beauty company
• Product Strategist for car-sharing and cloud storage companies
• Optimized product processes (operating model, OKRs) for major energy company
• Launched LAX airport NLP chatbot for startup

Solution Principal, Products and Innovation

• Sr. Product Manager, Horizontal Customer Experience - Helped roll out a competitive product to Amazon Prime for the largest e-commerce business in the world.
• Lean Product Strategy - Conducted value stream mapping and made process recommendations for major fashion retailer. Kicked off a pilot program to improve company agility and "speed to value."
• Product Strategist, Mobile Strategy - Conducted quantitative and qualitative analysis to define the role of mobile for athleisure customers. Recommended information architecture changes and reduced product discovery friction by 50%.

Product Management Consultant

The Hunt

Led Y-combinator-backed startup teams through strategy, roadmap, design and execution of fashion Q&A app and website. Achieved a 5-Star App Store rating. Company was acquired by Pinterest.

• Conducted user interviews and brought team "shopping" to research styling behavior.
• Designed a reputation system to encourage great content and answers, 2X-ing user engagement.
• Launched the first personalization engine (ML/AI) to customize the users' Home Feed
• Launched an image recognition (ML/computer vision) system to help users find clothing matches.

Product Manager

General Assembly

• Dorkfood (contract, Feb - June 2014) - Designed interface for sous vide device. 
• General Assembly (contract, Dec 2013 - Feb 2014) - Taught UX Design Immersive

Experience Designer & Instructor (Contract)

Playhaven

• Managed platform enabling mobile game developers to make real-time updates from a dashboard. • Designed ad wrapper feature for game publishers, improving CTR by 5% 
• Launched Adobe ANE and Marmalade software plugins.

Senior Product Manager

KIXEYE

• Launched and grew real-time strategy game from 0 to over $3M/month in revenue in 8 months.
• Developed a financial model, adopted across the org due to its success, to plan work that balanced near-term monetization with features for virality and retention.
• Conducted hundreds of online and in-person user interviews and usability tests. 
• Fostered a relationship with Facebook that led to becoming "objects and actions" launch partners at the inaugural F8 developer conference.

Product Manager for Battle Pirates - Highest ARPU Facebook game in history

Symbian Foundation

• Designed the Symbian Mobile Operating System Directory (the symbian "app store").
• Launched Developer Community site
• Worked between the London and US offices to interface with project stakeholders.

With over 14 years of experience in product management, I am a strategic product leader who is passionate about creating products that solve real problems for users and drive business outcomes. I have expertise in growth, design thinking, organizational excellence, customer research, data analysis, and I have worked with both B2C and B2B companies across various domains and stages.

Currently, I am leading two product teams at Glassdoor, focused on increasing the growth and discovery of Glassdoor's community features. In the last few years, I have led the transformation of the Glassdoor Employer Profile into a community-powered place to learn about a company and launched a Presentation Analytics platform. I enjoy developing people and fostering a culture of collaboration, innovation, and continuous learning.

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