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Proven track record leading strategic initiatives, motivating, coaching and providing valuable thought leadership to 10K+ employees while reinforcing a learning culture within diverse teams. Draws on Instructional Design, Development and Training Delivery background to provide a wide-range of programs on customer experience, sales, support, organizational change, new products and new hire procedures. Rare expertise and laser focus on achieving business transformation using Gamification and Game Design Methodologies. Unique ability to develop training strategies to align seamlessly with organizational transformation initiatives and corporate goals. Areas of Expertise: LEADERSHIP DEVELOPMENT CHANGE MANAGEMENT ORGANIZATIONAL EFFECTIVENESS STRATEGIC TALENT DEVELOPMENT EMPLOYEE & CUSTOMER EXPERIENCE ENTERPRISE GAMIFICATION DESIGN TEAM LEADERSHIP & COACHING INSTRUCTIONAL DESIGN HR TECHNOLOGY & LEARNING MANAGEMENT SYSTEMS
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