Laurie Wutzke's Linkedin Analytics

As the Director of Customer Support at Amira Learning, I lead a team of dedicated and skilled professionals who provide exceptional service and solutions to our customers. Amira Learning is the leading provider of an AI-powered reading assistant that help children learn to read fluently and confidently. I have years of experience in technical support roles, working with various learning platforms and technologies. My core competencies include problem solving, troubleshooting, communication, collaboration, and employee training. I enjoy working with customers and internal teams to resolve technical issues, improve processes, and enhance product quality. I also author and review knowledge base content, design analytics, and drive global product or implementation issues to resolution. My mission is to help customers deploy and maintain Amira, and to ensure their success and satisfaction. I am passionate about education and technology, and I believe in the power of Amira to transform the lives of learners and educators.