Blackbaud

Senior Customer Success Manager - Nonprofits Canada

Trillium Health Partners Foundation

The organization's point person over adoption and use of information systems and tools to their full potential, namely Raiser's Edge, Luminate Online, JustGiving, dataflow integrations, and technology assets. Key responsibilities include database administration and management, security and privacy, asset management, and training and documentation.

Senior Associate Information System/ Technology

Eitz Chaim Schools- Yeshivas Eitz Chaim

• Management of Academic and Development Databases 
• Custom Development: Queries / Reports / Statements / AR Reports / Receipts / Decks 
• Project Management: Multi-year Data Migration (360 to Blackbaud’s EMS+RE+RENXT) 
• Product Management: User Stories / MVPs / Customized Technical Solutions 
• Development Processes: Donor Communication / Roadmapping / Campaign Management 
• Training & Support: Training Sessions / Video Tutorials / Ongoing Team+Client Support 
• Data Health QC: Organizational Best Practices and Procedures (development+implementation)

Database Administrator

The Eglinton Branding Company

• Defined & developed brand messages & brand experiences for clients 
• Supervised projects from start to completion and managed team of designers & developers
• Conducted research, personas, wireframing, prototyping, design, development & testing
• Created branding, rebrands, brand stories, graphic design, package design and websites
• Managed client accounts and communicated consistently with clients, stakeholders & team 
• Trained clients on maintaining consistent branding to make an impact through their brand story

Brand Project Manager

Katan Studios

• Managed and increased sales of photography and design, increasing the studio’s profits
• Communicated continually and effectively with new and existing client relationships
• Directed workflow of sales, booking, events, post-production, design and communication
• Guided the studios team of photographers, videographers, designers & freelancers
• Implemented and managed SCRUM, substantially increasing the studio’s productivity levels
• Defined, developed & activated the studio’s rebrand to influence engagement & profits

Studio Director

Party Magnets

• Executed company from conception to launch
• Designed and developed company website and all brand consistency items 
• Managed client relations and events
•  Created client designs and implemented on-going marketing communications

Co Owner

Beth Avraham Yoseph of Toronto

• Handled the congregations’ membership process, office duties, bookings and facility
• Designed weekly and monthly communications and presentations for members and leadership
• Provided senior level administrative support to the congregation’s leadership and board
• Improved communication between members, office team, facility team, leadership & board

Administrator

US Medical Staff

• Directed & supervised RNs’ immigration & examination schedule working parallel to US attorneys
• Maintained communication with multiple agencies, nursing homes and hospitals throughout US
• Developed and communicated presentations for the company's investors 
• Established steady business relations by coordinating the general and specific cooperation of 
  facility and RN throughout the Recruitment, Immigration, Licensure, Arrival and Absorption process

International Recruitment Coordinator

I use and organize data to provide tools, processes, and training to promote organizational efficiencies and data-driven decision making. Specializing in Non-Profit Organizations and Blackbaud products.

Taplio

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