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I am an empathetic leader with deep experience in enterprise subscription software driving growth in both revenue and adoption while building positive customer sentiment. I am highly skilled in the development of strategic product and services offerings, and leading high-performing teams in the ideation and execution of impactful and scalable go-to-market strategies. Key Competencies: -Global Leadership and Management (AMER, EMEA, APAC) -Customer Success Strategy and Execution -Global Business Development (AMER, EMEA, APAC) -Data Strategies and Insights -Communication and Negotiation Technologies: -SaaS, IaaS, Engagement-to-Cash Ecosystems, Blockchain, Sales Engagement Tech Key Achievements: +Managed annual $20M budget +Contributed to $1B annual revenues +Established voice of the customer programs that boosted OSAT 6 to 9.5 & CSAT 7.8 to 9. +TSIA Innovation Award Finalist (2017) for services transformation in subscription strategy +Reduced customer onboarding from 6 months to 90 days Please contact me at [email protected] to find out how I might contribute and add value to your organization.
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