NONNA HOMES

Operations Support

Appointment Administrator

Rancho Cordova Travel and Tourism

Managed annual marketing budget in excess of $900,000.
Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
Coordinated with creative team and partner agencies to generate dynamic marketing content and communication tools for promotional campaigns.
Organized and executed robust, creative experiential marketing events.
Developed metrics and measured success in order to further penetrate marketplace.
Built strong relationships with industry professionals and stakeholders.
Created content and promotional materials to drive engagement and conversions.
Developed and implemented successful marketing strategies to increase brand visibility and sales performance.
Developed and presented marketing plans and reports to CEO and shareholders.
Conducted market analysis and research to identify trends and opportunities.
Directed team of content managers, marketing coordinators, and interns and performed performance evaluations.
Created and managed marketing budget, ensuring maximized ROI.
Mentored local personnel on best practices and protocols to maximize productivity.
Improved website visibility through development and implementation of SEO strategies.
Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.

Director of Marketing and Partnerships

Marketing Manager

Marketing Coordinator

Sacramento Kings

Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Facilitated client satisfaction and renewed customer relations to drive growth with over 600 accounts during arena relocation.
Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Coordinated with internal teams to facilitate prompt delivery of client projects.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Achieved or exceeded company-defined sales quotas.
Kept detailed records of daily activities through online customer database.

Account Manager, Membership Services

Universal Orlando Resort

Liaised with production manager, suppliers and vendors to support production needs.
Monitored and tracked progress of all production tasks for on-time delivery.
Assisted in show development for youth music festivals, parades, workshops, concerts, and award ceremonies
Created and maintained detailed reports and schedules of all production tasks.

Entertainment Coordinator

Intern: HR, Operations

Event Lead

Innovative tourism professional skilled in creating and implementing marketing strategies, executing budgeting plans and utilizing market research to identify traveler needs. Demonstrated ability in increasing brand visibility and market share. Possesses excellent communication and partnership service skills.

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Leena Riggs, MS, PDM's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

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Want to drive more opportunities from LinkedIn?

Leena Riggs, MS, PDM's Linkedin Analytics