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I build go-to-market engines that scale—from first touch to full adoption. With over 16 years of experience leading Sales, Customer Success, Onboarding, Support, and Professional Services at high-growth SaaS and AI companies, I specialize in turning every stage of the customer journey into a revenue-generating advantage. At Regie.ai, I built the post-sale org from the ground up—scaling through 5x company growth and owning GRR, TTV, and expansion for an AI-powered GTM platform. My team delivered outcomes that made customers stay, grow, and advocate. Previously at Textio and DreamBox Learning, I led CS, global partnerships, support, and professional services—driving retention, growth, and enterprise value across VC and PE-backed environments. Across roles, I’ve worked closely with both startups and portfolio companies to navigate growth, turnaround, and scale. I bring deep experience aligning CS with Sales, Product, and Marketing to unlock revenue, retention, and category leadership. My leadership style is grounded in bold execution, clear ownership, and relentless customer focus. Strengths I bring: ✅ CS, onboarding & support as growth drivers ✅ AI GTM strategy that bridges Sales & Success ✅ Full lifecycle customer leadership ✅ Scalable coaching and enablement programs ✅ Feedback loops that shape product & pricing ✅ Executive alignment that turns CS into strategy If you're building a category-defining platform and need post-sale leadership that drives impact—let’s talk.
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