Leonardo Silva's Linkedin Analytics

With over three years of experience in information technology and technical support, I am a technically proficient and solution-driven professional who can provide exceptional support to individuals and organizations. I am always willing to go the extra mile to resolve problems promptly and effectively. My key strength lies in my ability to collaborate effectively, build strong relationships, and maintain open communication. I am also skilled in identifying the organization's needs and adapting to meet them to achieve common goals. Troubleshooting and resolving hardware and software problems across various operating systems, including Windows, Mac, and Linux Ubuntu, are my other areas of expertise. I have a solid record of documenting, tracking, and monitoring issues to ensure timely resolution. I am also studying web development and expanding my knowledge in this exciting field. I am eager to take on new challenges and opportunities to develop my skills further.