Edison International School 

English Teacher

Foundever

•	Responsible for all documentation requirements from the Customer Success, Support and Sales teams;
•	Developing the release notes approach in collaboration with the product team to create a robust customer-focused process;
•	Developing and maintaining digital content for Customer Success, including onboarding materials, business review elements, release notes, and templates to support our customer journey;
•	Build trust with our customers by growing the transparency and clarity of our products;
•	Collaboration with stakeholders across the whole business, including Product, Sales, and Marketing teams;
•	Develop a data-driven understanding of audience behaviors, needs, and insights that will anchor engaging content creation.

Customer Service Professional

Credo Europe

•	Plan and supervise events, conferences etc.
•	Supporting leaders, functional partners and business unit colleagues with development of informative and compelling executive messages, organizational announcements, video scripts and talking points
•	Maintain up-to-date knowledge on brand, marketing, communications and change management issues.
•	Coordinating onboarding communications and tasks.
•	Brief campaigns to internal and external stakeholders

Customer Service Consultant

Ministry of Primary and Secondary Education of Zimbabwe

•	Planned and organised classrooms that consistently facilitated a positive learning experience.
•	Adapted teaching methods and materials to meet students' varying needs and interests.
•	Administered assessments to determine each student's specific educational and social needs.
•	Met regularly with parents and guardians to discuss children's progress.
•	Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
•	Developed programme to work with students and increase interest in higher learning.
•	Designed innovative teaching techniques that earned positive feedback by school management.
•	Completed assignment grading in a timely manner to communicate student progress

Zion City Foundation

•	    Facilitated effective and efficient communication between the organization and the stakeholders.
•	    Developed dynamic, relevant and accurate content for the organization’s media channels.
•	    Maintained and enhanced the reputation of the organization.
•	Utilizes in-depth knowledge of a discipline and analytical thinking to execute strategy.  
•	Manage media relations, content marketing, influencers and digital communication activities.
•	In-house training on team building and leadership.

Communications Specialist

A highly versatile and dynamic team member who is goal driven ,a self starter who is able to work under pressure with minimum supervision. An experienced Communications specialist with vast experience in:
-Stakeholder engagement and management
-Project management
-Team building
-Leadership Training
-Customer relationship management
-Corporate image and reputation
-Communication strategies

Taplio

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