Les Tollett's Linkedin Analytics

I am a seasoned financial sales, service and operations manager/leader with focus on optimum sales and service performance. I have a passion for building strong strategic/key account relationships, fostering strong client loyalty, and leading individuals and sales teams to record sales and service excellence. I have a passion for understanding and servicing clients - I am a Customer Success Champion. Customer Success Management & Leadership | Key Account Management | Strategic Account Sales Management | Sales and Service Excellence | Team Building | Consultative and Solution Based Sales | Presentations - Development and Delivery | Project Management | Onboarding | Product Rollout and Implementation | Employee Mentoring & Coaching / Cross - Functional Leadership | Strong Fintech - AI Interest | Sales and Service Expert | Resolution Mgt | Fintech/Digital Banking | E-Commerce/Payments - Business Development leader. - Pre to Post Sales and Service Leadership and Digital Banking/Technology Implementation. - Brand Awareness and Customer Loyalty - Consumer and Small Business Lending Expert. (Secured and Unsecured Lending) Home Improvement Lending Expert. - Consumer and Small Business Sales Development - Consultative Selling leading to Upsells and Contract Renewals. - Building sales and service teams and maximizing their effectiveness to expand and gain market share. - Successfully opening and launching new financial centers to record growth by amassing new households and deposits. - Developing and delivering innovative solutions to meet challenging business and operation needs. - Displaying strong leadership working collaboratively with internal and external management teams and various departments increasing optimization, sales, and service standards for clients. - Creating and managing sales and service plans that successfully attract new business and create new revenue streams with existing clients. - Developing company sales goals and initiatives for the Markets served. - Effectively managing cross functioning teams from pre-sales to post-sales project management/IT interfacing ensuring product optimum implementation/onboarding and training. - Successfully managing strategic/key partnerships resulting in increased revenues and profitability. ————————————————————— * BBA in Accounting - Texas A&M Kingsville * Bilingual - Spanish Speaking * Award winning manager - Client sales and service satisfaction. —————————————————————