Buchanan Technologies

Lead Field Technician 

Information Technology Support Specialist

Essity

IT Project Manager apprentice/Analyst/ IT Specialist 

Jr systems Administrator for the Department of Health 

Unisys

•	 Provide troubleshooting, problem solving and on-site technical support for all levels of users
•	Provide technical support for all hardware/software computer deployments and related issues
•	Analyze, test, implement and support the roll-outs of new client equipment such as PCs, laptops, and tablets
•	Analyze, troubleshoot, and support all aspects of the client infrastructure, including PC hardware, software installs, and networking
•	Provide client level support for all IT deployments and projects

Field Engineer

nfrastructure

•	Provide customer-facing product engineering support for Office365.
•	Provide real-time client support for faster resolution of cases.
•	Conduct research on complex cases, validates cases for escalation to Backline and contributes to knowledge management initiatives.
•	Focal point for communications, coordination and overall adherence to the Microsoft Office 365 knowledge management program.
IT Consultant/Contractor

Microsoft office 365 support engineer 

Strategic Staffing Solutions

·        Support Windows based systems through implementation efforts and issue resolution
·        Install, upgrade, image desktops
·        Install software, based on user requirements and profiles
·        Validating post migration functionality and possible end user support

IT Consultant

Computer Answers

•	Repair laptops, Desktops, and network connectivity issues.
•	Upgrade Hardware and software applications.
•	Diagnose /Troubleshoot issues concerning store products.
•	Solve technical issues with electronics.

IT Store manager

Comp-3.N.G.

Efficiently enable enabled sources and cost effective products. Completely synthesize principle-centered information after ethical. 
Efficiently innovate infrastructures via inexpensive materials.
objectively integrate enterprise-wide strategic theme areas with functionalized infrastructures.
Rapaciously utilize enterprise experiences via 24/7 markets.

Phone Junkies

•	Repaired laptops, desktops, and Led Televisions.
•	Security surveillance installation.
•	Upgrade hardware and software on computers.
•	Diagnose and troubleshoot issues concerning products.
•	Organize paperwork and sort products to designated areas.

IT Specialist

My mode of operation has always been to treat people with respect and deliver the best customer service, not always will the client be in a good mood so it is my duty to see that the experience they get from my service brings a smile. I have dreams so I will not give up no matter what.

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