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Head of Compliance and MLRO

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Head of Group Risk & Compliance & MLRO

Santander International

- To provide expert investigative, consultancy and advisory service by analysing, researching and evaluating financial crime so as to maintain, develop and implement compliance with legislative requirements and minimise financia loss to the company.
- Deputy role to the Financial Crime Operations Manager

Senior Financial Crime Investigator

Friends Provident International

To ensure all relevant policies and procedures are comprehensive, current and embedded across all business units
To support MLRO with the investigation and reporting of SARs and fraud cases
To maintain the high risk register carrying out regular assessments and risk reviews for high risk relationships including complex companies structures, trusts and PEPs
To act as SME to support the business on financial crime matters
Track and collate MI for different reports required for various stakeholders

Senior Financial Crime Specialist

Isle of Man Government

To serve the public with general Deeds and Land Registry enquiries; face to face, phone and correspondence

To build property boundaries on the Land Registry in line with the Deeds and instructions provided

Registration Officer

Capita - Zurich International Account

▪	Implement, embed and enforce the mandatory regulatory framework principles in a consistent manner within operations in Dublin, Isle of Man, India and Dubai. The Frameworks are; Quality, Complaints, Root Cause Analysis, Training & Competence, Proccess & Procedures, Breaches and Treating Customers Fairly
	▪	To provide technical support and expertise to operational areas and support Compliance monitoring function to ensure alignment to mandatory requirements considering the differences in regulatory requirements between jurisdictions
	▪	To undertake thorough analysis of regulatory information in order to assess performance and propose changes to the Ops Director and Senior Management Team when required
	▪	Training preparation and delivery across different locations 
	▪	Assist the Operations Director and Framework Manager to identify opportunities for continual improvement primarily focusing on quality
	▪	MI input responsibilities and weekly and monthly reports production at different levels
	▪	Minute taking at divisional monthly forums

International Framework Owner

Zurich Insurance Company Ltd

▪	Complete QA accurately within agreed timescales and allocation priorities.
	▪	Drive QA feedback sessions to improve the quality of services and processes.
	▪	Secretary to the Quality Management meeting.
	▪	Work management responsibilities – Forecasting and daily allocation when required

Quality Assurance Analyst

Senior Customer Care Executive/Financial Crime Officer

Roypasa Marketing Promocional (Madrid)

Dealing with customer's request (BMW, Alfa Romeo, TV Shows, tobacco companies & Alcohol brands)
Recruiting appropriate staff for campaigns
Organising flights, transfer and accommodation

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