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Lia Grimberg, MBA

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We, as marketers, are not delivering on customer expectations of personalization! 😮 Today’s customers know how much data we collect, expect brands to recognize and anticipate their wants and needs, and deliver value for the data they share. 33% of consumers abandon 👋 a brand that lacks personalization. Are you losing your customers 💵 💵💵due to lack of relevance? I help companies increase the relevance of their marketing communications and design loyalty programs. Why? 👉 To boost ROI up to 200%! Are you losing customers or market share? Have transaction frequency or basket size declined? Is your loyalty program outdated? Let’s Connect! Email: [email protected] Website: radicleloyalty.com For mid-size companies, I provide: ➡️ A free personalization assessment tool ➡️ Personalization Training ➡️ Custom Personalized Communication Programs ➡️ Loyalty Program Design or Redesign About Lia👇 My Areas of Expertise: 🪢Loyalty strategy design and launch 🪢Lifecycle communication strategy and planning 🪢Loyalty promotional planning 🪢CRM and email strategy 🪢One-to-one communications My 20+ years of Experience comes from some of Canada's loyalty program leaders: ✅ Hudson’s Bay Rewards at The Bay ✅ PC Optimum at Loblaws ✅ AIR MILES at LoyaltyOne ✅ ContractorPlus (new name ProXtra) at The Home Depot Canada ✅ Membership Rewards at American Express Canada I am a mom, a wife, a sister, a daughter, a friend, and a mentor. I am here to challenge the status quo and help you grow. I am relentless, fearless, hard working, and I am just getting started. ℂ𝕙𝕖𝕔𝕜 𝕠𝕦𝕥 𝕨𝕙𝕒𝕥 𝕞𝕪 𝕔𝕝𝕚𝕖𝕟𝕥𝕤 𝕙𝕒𝕧𝕖 𝕥𝕠 𝕤𝕒𝕪👇 💎 Lia has been an amazing consultant for us at Sagarmatha. She has been instrumental in helping us understand the Canadian loyalty landscape and has in-depth knowledge, experience, and creativity to build new products in the white space she has uncovered. She understands and anticipates our needs, goes above and beyond, and has a wealth of connections in the industry that she leverages to build a business. I would strongly recommend Lia as a loyalty and personalization consultant for your business. 💎Lia is an extremely knowledgeable and skilled loyalty marketing professional. She is one of the most productive people I have worked with, generating thorough and high-quality content very efficiently. Lia also provided Ascendant and our clients with strong strategic guidance and support. I highly recommend Lia as a loyalty marketing consultant.

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