Nordstrom

_ Supporting and collaborating with a sales team (70-80 members), vendors and other departments to drive sales, enhance customer services and increase the business efficiency.
_ Assisting the department manager and assistant managers with visual merchandising, handling inventories for different brands, store operations, logistics, HR and office tasks.

Beauty Concierge / Dept Secretary

The department was in top 2 and the store won 2023 President’s Cup award 🏆

Beauty Concierge

A flagship store of CA, the store performance is in top 5 of the entire company.

Beauty Team

Think Together

Supported several elementary and middle schools in the District, helped kids from ages 5-13.

Substitute Program Leader

Assisted and coached a range of 60 to 100 public middle school students along with a team of 5.

Program Leader

IMG Investment Jsc

HR Officer and Property management: 
_ Assisted with employees’ salary negotiations, planned and executed action plans for the department including training programs, rewards and recognition programs quarterly, ensured the staff understands the importance of the company training programs.
_ Handled conflict management and risk management.
_ Organized corporate events and worked with over 30 vendors for property’s maintenance.
_ Acted as an assistant for directors and VPs during business trips including created detailed and personalized itineraries, coordinate services.
_ Found scholarships and sponsors to support orphanages at our center.
_ Listened and coached the orphanages to help them overcome challenges.
_ Assisted with PR efforts across the publicity slate.

Human Resources Officer

_ Collaborated with JLL’s members internationally such as collecting data to create reports for the client at the headquarter.
_ Assisted Client Service Manager with reporting, scheduling, and HR matters.
_ Assisted team with events to promote cultures and diversities for JLL and Sabre.

Global Account Coordinator / Assistant Manager

L’OCCITANE Group

_ Sold and gave advice on the use of different cosmetics and skin care products. 
_ Provided each customer or client with highly detailed, personalized service to help them meet their beauty and health goals with the best products for their skin.
_Assisted with marketing, promotion efforts toward clients as a brand ambassador.

Beauty Advisor

Guitar Center

_ Assisted the teacher in classroom operations and provided teaching support for the students
_ Sold and gave advice on different lessons for potential students.
_ Assisted in the production of events including recitals and other company events.

Lesson Associate

Viet Long Investment JSC (soon to be known as IMG Investment JSC)

In charge of two commercial real estate projects: a new 27-story shopping center and condo multi-use, and a 13-story office building. Collaborated with and assisted CEO, HR director, marketing manager, IT manager & development PM. Analyzed and gathered data related to tenant mix/layout.
        •   Created and executed customer service plans for loyalty leasing clients to gain B2B customer’s confidence.
        •   Managed, coordinated CRM,HRM, Financial and Accounting software; assisted HR through investigation to reduce employee turnover rates.

Assistant Manager

Mosaic Sales Solutions

Managed and audited master staffing list, locations list, and client assets. Assisted, collaborated with 12 external field managers.
 •  Awarded the company Merit Raise. Saved company money due to persuasive vendor negotiations and critical diligent auditing.

Internal Operations Coordinator

Texas Christian University

Ensure security of sensitive information.
• Competency with People Soft/Oracle database systems.

Texas Christian University Office of the Registrar

I am passionate to be a positive change in the world.

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