Lisa Cooper, CMgr FCMI's Linkedin Analytics

I am an experienced Sales Operations Leader with a proven track record of scaling operational teams, optimising processes and driving organisational growth. I bring a variety of skills and experience with me, along with a positive and enthusiastic attitude to solving complex business problems. Here are some of my key achievements:- 👷🏼‍♀️Built and scaled a Bid Management function into a global team with shared best practice 👩🏻‍💻Developed and implemented flagship Graduate and Intern Programmes 🚀Led a range of operational teams to achieve consistent success against regional growth targets 💫Optimized processes for customer onboarding retention, and management ☄️Created account expansion and upsell strategies, resulting in fulfilling annual ARR + NRR targets 🦄Contributed to the successful execution of strategic projects across the go-to-market organisation for a company which achieved Unicorn status ($1B valuation) 📈Collaborated cross-functionally to implement scalable solutions for sustainable business growth I pride myself on my ability to bring order to chaos, simplify complex messaging, and find creative solutions to challenges. ⭐️Where I Excel: Go-To-Market Programme Development and Execution Cross-Functional Collaboration Communication Problem Solving Sales Strategy Process Creation and Refinement Team Development and Leadership Coaching & Mentoring Scaling Efficiently