Lisa Symons's Linkedin Analytics

• I deliver customer experiences that cross technology, program, and business operations with a 95% success rate. • Leveraging 20+ years’ experience developing and managing global program management organizations with implementation budgets up to $80 million annually. • I have completed multiple Fortune 100 rapid assessments for at-risk programs that include data driven analysis and specific recommendations for both short- and long-term results. • I have 10 years’ experience in executive technology & operations Healthcare experience (Payer, Customer Experience and BPO). • I built a global PMO organization from a team of 5 US based resources to a team of 65 program resources in 7 countries supporting more than 7,000 users worldwide. • Seeking opportunities that leverage my strategic experience in healthcare, program delivery, net promoter systems (NPS) and global management through consulting, rapid assessments of programs and coaching.