Lisa Casagranda's Linkedin Analytics

I specialise in guiding organisations through digital transformations with a human-centric, experience design focus. This approach has been the cornerstone of my career, spanning management consulting, launching digital start-ups, and delivering integrated, citizen-centric government services. Currently I lead Datacom’s Experience Design team - talented people specialising in service, product, and visual design. We work with Datacom’s team of 6,000+ people to design empathetic and impactful digital experiences. Career Highlights: - 25+ Years in Digital Transformation: From defining the digital strategy for a major telco, to launching New Zealand’s first online financial services marketplace, to creating the largest digitally driven pet care agency in New Zealand. - Director of Better for Business Program at MBIE: Reinventing Government’s cross-agency R9 program as Better for Business, including the incubation of initiatives like Digital Boost and Business Connect that won the Te Tohu mō te Ratonga Whakahirahira | Service Excellence Award category in Te Hāpai Hapori | Spirit of Service Awards 2021. - Judge for the NZTE New Zealand International Business Awards: in 2022 and 2023 I’ve had the privilege of judging the Excellence in Growing Online Sales category of this prestigious award ceremony, celebrating kiwi ingenuity on the global stage. - Representing NZ at the OECD: I represented NZ Government on the digitalisation of small businesses at the 2019 ASEAN policy dialogue. - Wellington Businesswoman of the Year: Recognised for my contributions to building digital start-ups. - Real-world Technology Expertise: Proven ability to leverage technology to build and transform businesses and their ways of working.