isolved

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals.

From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 5 million employees and 145,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk. isolved People Cloud, our intelligently connected platform, automates the entire employee experience by design, so that organizations can engage, empower, and energize their talent while freeing their People Heroes to exceed their goals and grow their careers.

Account Manager, HR Services

Catalyst Software

* Player in the Fall '23 Coaching Corner - Customer Success
* Largest mentoring community of Customer-Led Growth leaders and operators

Member

RevGenius

RevGenius is a community of revenue generating sales, marketing, customer success, and revops professionals brought together to learn, share, support, and grow with each other.

Trusaic

HR Compliance Software: Individual Contributor

*	Engaged human resources, total rewards, compensation and legal executives on DEI & pay equity initiatives, establishing an active pipeline through conferences, LinkedIn and ZoomInfo.
*	Created & delivered training, including demo talk tracks, video demos with discovery questions, and presentations as well as Playbook for new hires / sales team. Good understanding of pay equity domain, consulting audits, SaaS analysis, and the ability to demonstrate the new SaaS system. 
*	New, start-up division; flagship product.

Director, Enterprise Accounts ~ HR Sales and Training (SaaS)

Broniec Associates, Inc.

Accounts Payable Recovery Auditing Solutions:  Individual contributor

Responsible for selling contingency auditing services as well as customer success management for renewal business.  Metrics included proposals, meetings, renewals, and new business contracts.  Sold and managed entire client lifecycle. Territory included Los Angeles, Orange County, San Diego, San Francisco, Seattle, Portland, Denver, Phoenix, Las Vegas and Canada.  Territory expanded during Covid to include additional secondary and some Mid Western markets.

* 2016-2017 Rookie of the Year; Exceeded all 4 sales metrics each quarter:  Meetings, Contracts, Renewals, Proposals

* 2017, 2018, 2019, 2020 Met/exceeded all 4 sales metrics each quarter: Meetings, Contracts, Renewals, Proposals

* Awarded Sales Person of the Year 2020 (newly reinstated awards program 2021)

* Created and managed client life cycle - Proposal, Signed New Business Contract, Renewals
* Drove corporate revenue through successful consultative selling; clients included Fortune 500/1000
* Met and exceeded metrics each quarter and every year
* Secured additional revenue by expanding scope and selling additional special projects to maintain customer retention
* Mentored and trained new team members
* Conducted demos on Client Portal - product adoption - utilizing effective demonstration and communication skills 
* Nurtured external relationships through quarterly stewardship

Regional Sales & Customer Success Manager

Paychex

* Promoted into newly created position - the largest revenue generating division of the company
* Collaborated with small to mid size business owners on PEO opportunities which include HR, health insurance benefits, payroll, workers compensation and 401K.  Met with 5 prospects weekly. 
* Utilized internal Partner selling opportunities to expand and grow revenue.
* Managed sales cycle from pre-sales to post-sales; high collaboration with internal partners
* Top performance ranking in LA & OC territory

PEO Sales Consultant

* Consulted with 12-15 prospects per week to sell HR Outsourcing solutions
* Achieved weekly, monthly and quarterly goals based on individual and teams sales accomplishments
* Coached current employees and new hires on best practices for products and services
* Collaborated with internal Paychex partners to generate additional revenue / sales opportunities

HR Solutions Consultant

Koff Consulting

7-ELEVEN STORES / Simple Leadership Solutions - In Store & Field Training Consultant
* Train franchise owners and store managers for rollout of new hot food and beverage initiative. 
* Implementation in Greater LA area stores. 
* Faciliated trainings using on the job training model: Guest Services, Product Inventory Management, Suggestive Selling, Technical Equipment Training.

RIGHT MANAGEMENT - Workshop Facilitator, Career Outplacement Firm
* Train and facilitate outplacement program for employer specific needs.
* Onsite for notifications and terminations. 
* Deliver workshop trainings for job search strategy, resume building, change.

LACMA - Recruitment work with HR department on 15 open requisitions. 

COFFEE BEAN & TEA LEAF - Contract Recruiter for Director of Marketing position. 

THE EXECUTIVE AGENCY - Consultant to healthcare client for HR needs
* Collaborate with HR Team on Succession Planning and Career Development Conversation Tools

ANTIOCH UNIVERSITY LOS ANGELES - Brand Ambassador for Masters in Organizational Management Program + Masters in Non-Profit Management Program
 * Promote program and help recruit new students to the Masters, Organizational Management and Masters in Non-Profit Management programs. Continue to build brand recognition using social media and career fairs, tradeshows and community events.

TALENT DISTINCTIONS 
 * Design Guide - How to Train Other Adults / Adult Learning Theory
 * Who Moved My Cheese - Designed questions for facilitation workshop
 * Recruitment screening for Customer Service Representative position

WATER BUFFALO CLUB - Event Planning; Fundraising
* Coordination of Skirball fundraising events, Christmas in July event, Board of Directors dinners, movie screenings, Library Makeover, Charity Selection Dinner.

Consultant | Sales | HR | Training & Development | Recruitment (project based work)

Myspace

* Significantly contributed to employee retention by leading productive New Hire Orientation Trainings and promoting employee engagement activities as well as awards program. First point of contact for every new hire.
* Managed focus groups which included manager coaching, team building and leadership training ensuring high motivation and momentum during challenging business time.
* Proactively coached employees through downsizing and acquisition transition while assisting them find new employment.
* Successfully project managed three organizational restructurings/downsizings within eight months in 2011; Conducted RIF notifications, Exit Interviews, and worked with Outplacement company to assist exiting employees. Received recognition from all employee levels on how process was handled.  
* Spearheaded use of offsite vendor reducing company expenses 10% for layoff packets as well as overtime expenses for non-exempt support.
* Oversaw critical elements of company layoffs resulting in 100% of workforce. Gained increased responsibilities during this time while working with C-level Executives.
* Chosen to be last HR employee to help close down business post acquisition.
* Consistently identified as important partner by other departments for proactive engagement with resolving employee concerns (Benefits, Facilities, Payroll, HRIS, Legal departments), thus providing Myspace/FIM Human Resources reputation for excellent integrity and credibility. 
* Utilized PeopleSoft and Taleo applications.

Human Resources Generalist | Training & Development | Organizational Change

Antioch University-Los Angeles

FULL TIME STUDENT                                    October 2009 - September 2011
Antioch University

VOLUNTEER WORK 
ATD - (formerly ASTD) - Association for Talent Development, Los Angeles
*  Leadership Committee - Grad Student Special Division
*  Mentee in the Mentor Program
*  ATD - 2012 Volunteer of the Year
* ASSOCIATION FOR TALENT DEVELOPMENT (ATD) 
* Board Member, Co-Director 2014; Co-Director Marketing 2013

Masters in Organizational Management, Antioch University Los Angeles, completed 9/2011

* Built Antioch brand, reach, awareness for successful launch of new website.
* Managed marketing and advertising strategy for  Masters program resulting in increased recruitment & enrollment for University.
* Provided event planning expertise including promotional materials and logistics for Green Festival in SF and Earth Day in LA.
* Acquired University directional signage resulting in four Antioch University signs on Slauson Blvd and two signs on 405 Freeway.  Worked diligently with LA DOT and City of Culver City to secure signage.

Marketing and Communications

Successful career in Sales & Account Management with achievements in People-Projects- Program Management | Customer Success | Sales Training / Enablement | Onboarding | HR overflow work | Delivering Training Workshops | Career Transition Facilitation | Recruitment | Change Management |  Masters Degree in Organizational Management.  

Demonstrated success in driving revenue growth, exceeding metrics, training / mentoring colleagues and delivering exceptional customer service. Committed to contributing to overall growth of organizations and building customer advocacy.

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Lisa Koff, MAOM's Linkedin Analytics

Lisa Koff, MAOM

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.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Lisa Koff, MAOM's Linkedin Analytics

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What is Lisa talking about?

Want to drive more opportunities from LinkedIn?

Lisa Koff, MAOM's Linkedin Analytics